UPDATE PAGE 8 - A very serious issue with WDW...

Our first trip to WDW we didn't rent a car; have always rented one since. I just don't like depending on anyone but myself in charge of my wait. Others LOVE the Disney transportation, but for me, rental car only :thumbsup2
 
I'd pay for a cab before I'd let the bus experience ruin my trip. We are not going to have the car on our upcoming family trip, for the first time. I already told my husband we have to include cab fare in the budget, he readily agreed. Cabs are almost always right outside the resort, if not bell services will summon one right away, no longer a wait than a couple of minutes. For the parks, they take you right to the entrance, and of course, same goes for the resorts.

Sorry you had so much wasted time on your trip, hope next time is better.

What do cabs run at Disney? We are going in a month or so and have 6 of us, if it is reasonable it is probably worth the money. If you have small kids what are the chances they have kids seats? I know sounds like a dumb queston but we never had to deal with kids and cabs before.
 
What do cabs run at Disney? We are going in a month or so and have 6 of us, if it is reasonable it is probably worth the money. If you have small kids what are the chances they have kids seats? I know sounds like a dumb queston but we never had to deal with kids and cabs before.

Cabs are not that expensive. Call it $10 for a car load. Car seats?:rotfl: You must be off your rocker. No they do not. However, we had little ones with us. I just asked them to take it easy. I gave the driver a little extra in tip.
 
Cabs are not that expensive. Call it $10 for a car load. Car seats?:rotfl: You must be off your rocker. No they do not. However, we had little ones with us. I just asked them to take it easy. I gave the driver a little extra in tip.

Yeah I know about the carseats but didn't know how to ask do you just go and not worry about it without causing a debate:rolleyes1

We are doing the parks less now owning DVC so it might be worth a few extra bucks to get there quick.
 

I had the same experience earlier this month at AKL. I waited 35 minutes for an MK bus, and I wasn't the first one there. This was before 9AM. In the 35 minutes I was there, there were 3 buses at one time for DTD (seriously, how many people go to DTD at 9AM?), 1 for AK, 2 for DHS and 2 for Epcot. There was even a transportation guy at the little podium looking at some sheets of paper. I asked what the deal was, and he passed it off as how far it was to MK. What he didn't do was call dispatch to get us a bus! Give me a break!

What I don't understand is that if three buses pull up to a stop at the same time for the same destination, and there's no one needing that bus, why on earth can't the driver call dispatch and get authorization to change their little sign and go where people need to go :confused3

We have a real dilemma. There are going to be eight of us, including three toddlers. Renting a full size van and three carseats isn't an option, and cabs are expensive. I took a cab on my first night from AKL to GF for dinner, and it was $20 plus tip :eek:
 
Your feedback to DVC will help all of us.

As mentioned by another post, timing may have been an issue. So I think it would be helpful if you could be specific about what times and where you had the problems.

We never had to wait too long at OKW. There were a couple times we waited close to 20 maybe 30 min, but there were other times when the buses were seemingly 5 or 10 min apart.

If he buses are computer-controlled, there should be a GPS system to immediately identify where the problems are and introduce extra buses on problem routes. Wouldn ya think?

:confused3
 
Complaints like this are far to frequent. I will chime in and simply say we had a similar issue during a anniversary. We were at SSR and vowed not to stay there simply for that reason. We own at BWV and will enter the back entrance and go to the Monorail to MK before we will get on a bus. That anniversary trip truely was that bad. The system needs to be reassessed.

This really is not sounding good! We stayed at SSR in 2007 and never waited more than 10 min. for a bus! We even left our car parked, because it was quicker to take the bus.
We stayed at BWV & AKV this summer and waited several times 40-50 min. We never before experienced wait times like this and I agree the system need some reworking!
 
... doubt it'll do much, but at least maybe they'll know that people are mad enough to document it in writing. I'll keep you all informed.

I'm a little sad...my DVC has lost some of it's shine now. I just don't know how the buses could've gotten SO bad SO fast :-(


MEARS (the monopolistic transporation company in Orlando) runs all the Disney bus sytem and ever since they computerised their dispatch it has been really screwed up.. Sure, there are people on here that have gotten lucky with the service and others yet that don't mind the long waits, but the reality of it is they computerised it to try and adjust their bus dispatches dynamically and it has failed miserably.

Disney needs to either take it over themselves or force them to fix their system. Needless to say, we rent a car now and LOVE the extra time and flexibility it gives us.
 
I would never plan to use the bus system to go immediately from one resort to another, esp if dressed up. One should get a taxi or have a car for this situation. If one is going to brave it, I have always recommended a MINIMUM of 2 hours, 1.5 hours is simply not enough IMO, esp during the time when the buses tend to be less frequent. We had this discussion within the last year or so about someone returning from the Poly Late at night back to SSR I believe. The OP plight should be a lesson learned for others.
 
MEARS (the monopolistic transporation company in Orlando) runs all the Disney bus sytem and ever since they computerised their dispatch it has been really screwed up.. Sure, there are people on here that have gotten lucky with the service and others yet that don't mind the long waits, but the reality of it is they computerised it to try and adjust their bus dispatches dynamically and it has failed miserably.

Disney needs to either take it over themselves or force them to fix their system. Needless to say, we rent a car now and LOVE the extra time and flexibility it gives us.

Mears runs the internal Disney bus system? They run DME but I don't think they run the internal busses.
 
During peak times, am & pm (exodus out of the parks) we've had no major issues with bus service (other than having to stand:rolleyes: , which is okay by me...burns off more mickey bars).

Anything after 10:30 am seemed to take longer imo, although we've rarely waited longer than 40-45 minutes (exception being AK park), usually 20-30 minutes, which I expect...don't think you can realistically expect better:confused3 .

That said, i find it frustrating, even when I don't have ADR, etc....which is why i budget for a rental, why set myself up for more stress?
 
We just stayed @ SSR and had no issues from Congress Park. <5 minute wait to leave and the bus was waiting at the end of the night.

We also didn't see any of the long lines or groups of people waiting so it hadn't been that long since the previous busses came.

Now - Port Orleans... that was another story. We chalked it up to being a Moderate because we never have had an issue at a DVC resort.

Chris
 
That is a ridiculously long wait for a bus to MK - totally unacceptable. Sometimes I think posters exagerate their wait times, but I think yours was pretty accurate. I stayed at SSR in June and had no bus issues, but now I am curious about my Dec stay. I have a Cali grill resie during that trip - makes me nervous as I would probably think 1 hour should be sufficient time. I might reconsider a rental car. In fact, I think I'll start checking prices now!
 
Might I suggest a BLT purchase. Monorail service to MK and Epcot. Also boat and walking distance to MK.:thumbsup2
 
Might I suggest a BLT purchase. Monorail service to MK and Epcot. Also boat and walking distance to MK.:thumbsup2

:rotfl2: But have you seen the points charts???? :rotfl:

We own @ BWV and now BLT for this very reason. Limited travel needs. Stay @ BLT for 2 nights and do MK - stay @ BWV for 2 nights and do Epcot/HS. The only travel needs are DTD and AK - our 2 least visited areas!

Chris
 
ufortunately this is becoming the standard I think. We have made three trips to WDW in the last year and the bus service is unacceptable. For the premium resort and ticket prices that Disney is charging we deserve much better. I have sent e-mail to Dvc and guestcommunications and personally I don't think they care.
 
even before these issues with long waits, we were into a car or cabs. just from an "I'm so tired! from running around all day, get me home" point of view;) , I'm talking about me here, not the kids:lmao:

I use the cabs when I'm with friends, and I use the car with the family. This Jan will be our first trip as a family without the car that = cabs! It's so much quicker, smoother, quieter and more relaxing, for the few bucks it'll cost over the week, it's a no brainer for us, we are no longer big on souvenier or snack buying so now we substitute that vacation money for cabs - same same:thumbsup2
 
I might be in trouble for this - but my best friends JUST got back from Animal Kingdom Lodge and we have travelled with them each year - and have noticed the bus system to be very inconsistent - BUT - they went from the 19th to the 28th and they said there was a HUGE improvement to it and that every other day there was a guide at the bus stop coordinating and making sure they were on task/schedule... they said all the rides were great 8 min - 10 or 12 min.
They also said it was fairly quiet and they never once waited five minutes for a bus...?
Are people's reports on this THAT inconsistent? I know that we have been several times in the past couple of years and have fallen prey to bad service - but they remarked an major improvement... maybe they were 'piloting' a new method at this resort? because they know how bad it is getting?
Just a thought.
 
First off, for me at least the bus issues aren't a problem. I'm in super-zen-relaxed mode when I'm up at Disney, and in absolutely no rush to get anywhere or do anything. I drive up to Disney and have my car available anytime, but rarely ever use it. So I'm not commenting from a position of frustration...just interested to follow the issue as others are posting about it.

Secondly, as someone who goes to Disney 30-40 day a year or more, and going consistently since 1971, I've had a pretty good ringside seat to all the various fluctuations and changes to Disney's transportation system...even from month-to-month or in different seasons. In general, I would agree that I've seen a slight decline in bus timeliness over the long term, but in the past 5-7 years, I've had mixed results on wait times that have not shown the recent months to be any more drastic than the worst wait times in the past decade or so. Taken back 20+ years, I think the schedules have become less reliable...and in the past 5 years I'd say the frequency of longer waits over shorter waits seems have increased.

Third - in general, bus service is equally good and/or unreliable at all of the Disney Resorts. Having stayed at all of the Disney resorts from values to premiums, I've had days at each resort that were lucky with fast bus arrivals, and days with bad luck and 40 min + waits. While the resorts with lots of stops sometimes seem worse, to me they seem to have more busses running their routes - so heavy crowds and lots of stops are balanced by more busses...while resorts with dedicated busses tend to just have less busses operating that route, and therefore often have longer waits but less crowded busses. Tit for tat. The only resorts that I would consider to have an advantage in transportation would be those that have proximity to a park or alternate transportation options such as boats. Their busses aren't any better, but at least with one particular park there is an alternative method to get there.

Fourth - Remember that no matter how 'on-schedule' the busses may start the day, it is nearly impossible to keep them that way. Having the busses spaced 20 minutes apart is a lovely theory - but the first time a bus has to load a handicapped person, it will fall 5 minutes off schedule...and lose another 5 minutes every time they have to load and unload passengers requiring assistance. And the next bus will seem to arrive at the stop just minutes apart from the first. But now if two busses are circulating on that route, it's going to be much longer for the next arrival. This cycle continues throughout the day, throwing all the bus schedules out of whack, and requiring constant adjustments throughout the day to try to reroute busses to other routes that are experiencing severe backups. And pulling busses from one route to another busier one might leave a handful of people on an uncrowded route without their next bus rerouted and a 40-minute wait for the next one. And so on...

Fifth - With some gambling and some luck, you can find creative ways around the bus problems. There are no guarantees it will always be faster, but it can work. At Saratoga, you can walk to Downtown Disney and catch a resort bus from there that is close to the park you are visiting - then use boat transportation or walking paths to get to the park. For Epcot, jump a Boardwalk bus, and walk in. For Magic Kingdom, catch a Wilderness Lodge/Contemporary/Polynesian/etc bus, then use boat, Monorail, or footpath to get in. Same goes for coming home...leaving Epcot after watching illuminations, it can be faster to walk out to Boardwalk and jump the Downtown Disney bus, then walk to Saratoga. Sometimes, it may not be faster, but it might be less stressful - I personally enjoy the Magic Kingdom area boats to and from resorts as a relaxing and scenic ride that helps keep the magic immersion alive - so on my way to Magic Kingdom from OKW or Saratoga, I'll often start my day by boating over to Marketplace (another lovely ride), then bussing to Wilderness Lodge where I walk through to the back to catch the boat to Magic Kindgom. I am likely losing some time in this wayward route, but I've already had two lovely boat rides and an uncrowded bus ride, so I'm relaxed and in a good mood when I hit the Kingdom. If a HS bus arrives just as I'm walking up to the Saratoga Springs bus stop and I'm going to Epcot, I might just jump on that HS bus, then walk over to the boat launch at HS to take the slow and relaxing ride to Epcot, where I can walk into the World Showcase area...especially useful if I'm headed to a lunch there as I won't have to walk through the whole of Epcot to get there. You get the idea!

Anyway...that's my input. I agree things seem to be a little worse overall, and probably not getting any better. And if I had a reservation for a meal at another resort, I would in that case jump in my car to head over rather than rely on the busses. but the majority of the time, I do use Disney busses, but just keep my schedule loose, my expectations low, and gamble and experiment a bit with different routes and methods to get to where I'm going!
 
I might be in trouble for this - but my best friends JUST got back from Animal Kingdom Lodge and we have travelled with them each year - and have noticed the bus system to be very inconsistent - BUT - they went from the 19th to the 28th and they said there was a HUGE improvement to it and that every other day there was a guide at the bus stop coordinating and making sure they were on task/schedule... they said all the rides were great 8 min - 10 or 12 min.
They also said it was fairly quiet and they never once waited five minutes for a bus...?
Are people's reports on this THAT inconsistent?

I was also at AKL (9/7-15), and the bus service was fairly horrendous, at least trying to get to MK. There was a CM at the bus stop, but I don't know what he was doing--he definitely wasn't coordinating anything, and he wasn't remotely helpful when I asked him about it :sad2:
 

















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