I am here at Disney right now. I know that some were concerned about apple scooter. You don't have to be. They are great. I ordered the scooter for the wrong day, my cell phone rang Sunday morning at 9 a.m. and Jose from apple scooter was looking for me. I was like oh no we are not arriving until late tonight. No a problem he made arrangements to meet me Monday morning at 9:30 to teach me how to take the scooter apart. He was right on time taught us what to do and we were on our way. So I wouldn't be concerned the price was right and the service is great. Hope this helps. Michelle