I usually like to respond to those who complain by posting something to the effect of "lighten up, Francis" or something else to get some folks to quit their whining. But I read this and my reaction is that I do think a
DCL rep should know their own cruise line's beverage policy. Maybe it is a minor point to others and its only a big deal to me because 95% of the liquid in my body comes from the Coca Cola company (its a city ordinance here in Atlanta to drink their products), but it is a policy that makes Disney unique in the industry and that was important enough to change a year ago or whenever it was--and yet the DCL rep doesn't know. I thought it was cute that the well intentioned, sweet older woman who checked us in at the Terminal for the Wonder in January had no idea about the beverage policy, but apparently she has company at DCL. The regulars here at DIS all know, and rumor has it, though not confirmed and doubted by many, that we actually have other jobs and lives unrelated to DCL ...so shouldn't CM's know?
Okay, just venting. Its okay if they don't know because a new guest can always come to the board and get the truth. Just hit a nerve because it reminded me of an incident where a waiter in a steak restaurant got the order wrong all night long, and still didn't get it when we said "yes, finally, you have brought a steak that is cooked medium, rather than cooked until it is shoe leather--but skippy, that there is a sirloin and we've been waiting for a filet for 2 1/2 hours". Too much to ask that a waiter in a steak restaurant, with the word Steak in the name of the restaurant, be able to recognize a strip, filet, ribeye, and top sirloin? I didn't think so. Yet even that waiter knew whether or not to charge me for a coke....