Universal's Epic Universe - News and Discussion

[nuhusky123]

Got four tickets for two consecutive days in sept but had to do this in two separate transactions. Still waiting for confirmation emails and tickets to show in wallet though which makes me a bit nervous

I do see the pending credit card charges on my visa

 

[tony67]

Just went through a second time and the same thing happened - now I'm kind of Pi$$3D

 

[tony67]

Tried a third time and when I click buy now I am prompted for username and password - log in - and redirected back to buy - don't even go to the queue.

 

[The Gatekeeper]

After getting booted out just before purchase earlier, I snagged 4 tickets (1 day four people) in early June. I went back and tried to get the banner to show up to get day #2 and couldnt so I went to the app. Waited 20 minutes and couldnt make payment...booted me out.
I'm now in line one again. For the 4th time. Been doing this for 90 minutes.
Frustrating!

 

[The Gatekeeper]

Tried a third time and when I click buy now I am prompted for username and password - log in - and redirected back to buy - don't even go to the queue.

This happened to me too.

 

[tony67]

Looks like the line is paused at 6:10

Sorry for all the posts

I'm thinking they lost a lot of that good will today with this mess up. No email. Several hours earlier than expected. And its not even working.

 

[The Gatekeeper]

Line is paused now!
Lovely.

 

[Minnie1222]

Got booted out once, and now this:

 

[tony67]

No longer paused (on the phone app- but wait time is more than one hour) - and I cant even get into the queue in a browser.

EDIT: No wait - Paused again.

 

[rangebob]

We broke their servers.

 

[marmentrout85]

Still paused...although I'm not super worried for the dates I'm looking for in late June. I feel for those who were looking for opening day and apparently now can't get it.

 

[Minnie1222]

...and still down.

 

[Keladry84]

Seeing everyone else’s posts, it looks like I got really lucky with timing :/ Sorry for everyone having a mess trying to get on and purchase!

 

[Duckbug.Ducktales]

We broke their servers.

Maybe they'll take that as a sign of success. It means demand was high for those single day tickets.

 

[tony67]

So the line is still paused - but at least the page now shows up in a browser - so a little progress I guess.

 

[Poohbear538]

Just came back up for me. Now it’s an hour wait

Edit to add:
Now it depends on where I am, the app or website, phone or iPad. One says 8am, one says 9am then the other said 3 pm.

 

[tony67]

Yeah - not waiting - I'm out.

 

[marmentrout85]

At least I'm now getting this...

 

[Poohbear538]

View attachment 906387

Yeah - not waiting - I'm out.

Keep trying, my times keep changing for the better.

 

[rangebob]

Time is moving quick though. My estimated time dropped 25 minutes already.