UNIVERSAL GRAND HELIOS info & FAQ

Regarding the private entrance to the park, there is a huge sign saying that it's only for Helios guests and you must show the room keys to enter. There were two groups infront of us that were turned away during the early entry.
Hmm that seems a bit ridiculous to me. If I was in Epic and went to Bar Helios how would I get back into Epic?
 
Hmm that seems a bit ridiculous to me. If I was in Epic and went to Bar Helios how would I get back into Epic?

Once you have entered the park through the main entrance your face has been recognised, this was explained to us the other night.

So you can go into Helios for a drink or a meal and then go back through the guest entrance back into the park, you just can’t go through that way first if you’re not a hotel guest.

We’re doing that today at some point from the park, but we will be entering first through the main park entrance.

Hope that makes sense 🥴
 

Once you have entered the park through the main entrance your face has been recognised, this was explained to us the other night.

So you can go into Helios for a drink or a meal and then go back through the guest entrance back into the park, you just can’t go through that way first if you’re not a hotel guest.

We’re doing that today at some point from the park, but we will be entering first through the main park entrance.

Hope that makes sense 🥴
Yes it does - thanks.
 
Did the food taste good? I just want the quality to be better than the RPR club.
Overall, we think the quality is better than RPR and is on par with Portofino. I think some of the desserts are even better than Portofino. The quantity is lower than Portofino though.
 
Breakfast offer was exactly the same this morning, with the addition of Greek Yogurt (although I'm not sure if this was new or just ran out yesterday).
 
Yes it does - thanks.

And yes, it worked just fine, we left Epic twice to pop to Helios for a drink then dinner later and getting back out was easy, they do use facial recognition and it was simple and well worth it as it is such a close walk.

Can thoroughly recommend Bar Helios and Flora Taverna.
 
I had to live without my washer for 3 days waiting for delivery…
I am so glad I love my new washer . I did the happy dance when it arrived and hooked up,
I will be checking out Helios laundry .
 
Our late fall trip is booked for Helios. We always used to stay at RPH, but haven’t been back since 2016. How does Helios compare to RP? My husband wants to try Helios for something new, but my son and I really like the boat to Citywalk and the parks. It’s part of the experience for us.
 
Our late fall trip is booked for Helios. We always used to stay at RPH, but haven’t been back since 2016. How does Helios compare to RP? My husband wants to try Helios for something new, but my son and I really like the boat to Citywalk and the parks. It’s part of the experience for us.
The standard rooms at Helios are about the same size as RP's. The hotel is easier to navigate since it's only one building, no towers. The interior theming is not as strong as RP.

You may want to do a split stay if you plan to visit all 3 parks. Helios is very convenient for Epic, but it doesn't provide unlimited express like RP.
 



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