UNIVERSAL GRAND HELIOS info & FAQ

Regarding the private entrance to the park, there is a huge sign saying that it's only for Helios guests and you must show the room keys to enter. There were two groups infront of us that were turned away during the early entry.
Hmm that seems a bit ridiculous to me. If I was in Epic and went to Bar Helios how would I get back into Epic?
 
Hmm that seems a bit ridiculous to me. If I was in Epic and went to Bar Helios how would I get back into Epic?

Once you have entered the park through the main entrance your face has been recognised, this was explained to us the other night.

So you can go into Helios for a drink or a meal and then go back through the guest entrance back into the park, you just can’t go through that way first if you’re not a hotel guest.

We’re doing that today at some point from the park, but we will be entering first through the main park entrance.

Hope that makes sense 🥴
 

Once you have entered the park through the main entrance your face has been recognised, this was explained to us the other night.

So you can go into Helios for a drink or a meal and then go back through the guest entrance back into the park, you just can’t go through that way first if you’re not a hotel guest.

We’re doing that today at some point from the park, but we will be entering first through the main park entrance.

Hope that makes sense 🥴
Yes it does - thanks.
 
Did the food taste good? I just want the quality to be better than the RPR club.
Overall, we think the quality is better than RPR and is on par with Portofino. I think some of the desserts are even better than Portofino. The quantity is lower than Portofino though.
 
Breakfast offer was exactly the same this morning, with the addition of Greek Yogurt (although I'm not sure if this was new or just ran out yesterday).
 
One of my favorite things to do on vacation is laundry 🤥. I was so delighted to hear that Helios has, not one, but three laundry rooms. Please enjoy the pictures from one of these rooms.
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