UNIVERSAL GRAND HELIOS info & FAQ

[Minnie1222]

In November we will be staying at Grand Helios Friday through Tuesday then switching to Portofino Bay. Do they have transfers available to take to Portofino? I know there are shuttles to City Walk but do those have room for luggage? There will be four of us plus luggage. What are our options?

Your best option would be a direct Uber/Lyft from Helios to Portofino. Even if they allow luggage on the shuttle to CityWalk (they most likely do not), you will have to roll the luggage through CityWalk and then the walkway from CityWalk to Portofino.

 

[Lewisc]

I was told, end of March, luggage can be transferred from Helios to PBH.

Posters say luggage transfer was discontinued.

Ride share is plan B