Undercover Tourist Tickets

[dbecker]

Hello, I have typcially always bought our tickets thorugh disney directly but have since found that the undercover torist tickets are cheaper. Is there any disadvantages with getting through them vs disney? I am just wondering how they are able to sell tickets cheaper if there is no downside

thank you

 

[Howry]

There is no downside. Have purchased through them many times and never have had an issue.

 

[OlliePop27]

There is no downside. Have purchased through them many times and never have had an issue.

Seconded. Literally no downside getting tickets through UT, unless you don't like saving money!

 

[Mommb]

I think it's the same reason some stores are able to sell Disney Gift Cards at a discount -- in order to get people spending money during their trip, Disney provides some kind of discount to vendors, who then may pass it on to customers. I have used Undercover Tourist many times with no problems.

 

[Cal-Pie]

Their customer service is great, and the promotion they’re running through dining dollars can save you even more on Disney gift cards. I was able to save 15% on gift cards to pay for food.

 

[Jsharp13]

Agree! Have used them several times, including tickets and lodging. They honor the latest Disney deals, and their prices are still even a bit better than Disney!

 

[wallawallakids]

They are amazing, I have used them for tickets and to book hotels. No downside.

 

[irlandaise]

Agree! Have used them several times, including tickets and lodging. They honor the latest Disney deals, and their prices are still even a bit better than Disney!

Plus they have a refund policy. I think there's a one-year limit on it and a small return fee, but those are minor annoyances when you're talking about getting back hundreds of dollars.

 

[VicgirlBC]

Another vote in favour of Undercover Tourist. I saved an additional 5% booking our Grand Californian reservation for six nights with them (instead of directly through Disney), which added up as a Canadian traveler. I also used them to buy VIP tickets to Universal, and they were amazing to deal with when I asked to change the date of the tickets.

 

[Pluto468]

I always buy my tickets through Undercover Tourist. I like that you can get a refund if you have to cancel your plans. They have great customer service.

 

[disneychrista]

Add me to the list of people who have used them to purchase tickets in the past.

I assume Disney "sells' them tickets at a reduced price and they in turn pass some the discount on to the consumer.

 

[blabbermouth]

Anyone have an opinion on Undercover Tourist vs. Getaway Today?

 

[OlliePop27]

Anyone have an opinion on Undercover Tourist vs. Getaway Today?

I personally find UT to be cheaper and with better promotions (such as the dining/gift card promo). That being said, I think either is fine and you should always compare the two. If booking a package, GAT might be better.

I tend to find that booking hotel and tickets separate always comes out cheaper than packaging it together.

 

[blabbermouth]

Thanks @OlliePop27 ! I'm just waiting for the summer hotel promo to come out and also the kids tickets for $50/day. I will book them separately since there's no real advantage to a package aside from payment plan. It seems like UT will be the cheapest if they also have the two promos on their site.

 

[twodogs]

I have used UCT for all of our DLR tickets the last several years without a problem. They send the barcodes almost instantly, and then I upload them easily into the app.

I will copy and paste the UCT return/refund policy here, as there are some caveats to the refund policy that are important to me personally, and I took the liberty of highlighting them (your priorities may vary), just to point out that the tickets are not completely refundable, and are not refundable in all cases or for an unlimited amount of time.


• If you require a refund, a fee of 5% of the total order amount will be charged to cover the delivery, handling and the processing fees associated with accepting your credit card and fulfilling the order.
• Refer to the specific ticket return policies on the ticket page to see if they qualify for the 365-day Return Policy.
• Expired tickets, or any ticket not currently sold on this site, are non-refundable.
• Walt Disney World® Resort and Disneyland® Resort tickets are refundable 365 days from date of purchase. Tickets may not be expired, modified or activated by entering the park. Please see specific ticket details for full eligibility.
• Many tours and activities require advanced notice for a cancelation or reservation change. Please see individual descriptions for details.
• Some exclusions and restrictions may apply. Please see individual ticket descriptions for refund/return policies.