wnissen
Mouseketeer
- Joined
- Jan 5, 2003
- Messages
- 443
This was a funny thread, I love the $7 warranty on the $12 item.
The issue is not one of control, as some posters have claimed, but rather that upsells are far and away the worst deals you can make. Best Buy makes pennies on a computer, if you buy it by itself, but the extended warranty is almost pure profit. You can pretty much guarantee that anything they offer you at the last second is a ripoff.
My favorite example is from our Mazda 6. We found a new, bottom-of-the-line 2003 model for sale at an unusually low price (advertised as only 3 at this price) and bought it. They tried so hard to upsell, trying to get us to spring for the automatic transmission, or the sport package, etc. We didn't want any of it (actually, the Mazda standard equipment is very good: keyless entry, CD, AC, etc.). I understand from their perspective that the advertised price is a teaser to get you on the lot, but we didn't let them sway us. Finally we are talking with the last guy, the one who signs all the paperwork, and he trys to upsell us on the extended warranty. It's only $30 month, he says, for a 7 year warranty. Not bad, right? Well, the manufacturer's warranty is 5 years, so it's really only 2 years of additional coverage, but you're paying that $30 every month for 5 years! The cost ends up being $900 per year of actual coverage!
Buddy, if I thought I was going to need $900 of repairs in the 6th year of ownership, there is no way I would be buying the car in the first place! We did negotiate an extended warranty for our other car for less than a third of the price per year that also included roadside assistance, so we could cancel our AAA..
The issue is not one of control, as some posters have claimed, but rather that upsells are far and away the worst deals you can make. Best Buy makes pennies on a computer, if you buy it by itself, but the extended warranty is almost pure profit. You can pretty much guarantee that anything they offer you at the last second is a ripoff.
My favorite example is from our Mazda 6. We found a new, bottom-of-the-line 2003 model for sale at an unusually low price (advertised as only 3 at this price) and bought it. They tried so hard to upsell, trying to get us to spring for the automatic transmission, or the sport package, etc. We didn't want any of it (actually, the Mazda standard equipment is very good: keyless entry, CD, AC, etc.). I understand from their perspective that the advertised price is a teaser to get you on the lot, but we didn't let them sway us. Finally we are talking with the last guy, the one who signs all the paperwork, and he trys to upsell us on the extended warranty. It's only $30 month, he says, for a 7 year warranty. Not bad, right? Well, the manufacturer's warranty is 5 years, so it's really only 2 years of additional coverage, but you're paying that $30 every month for 5 years! The cost ends up being $900 per year of actual coverage!
Buddy, if I thought I was going to need $900 of repairs in the 6th year of ownership, there is no way I would be buying the car in the first place! We did negotiate an extended warranty for our other car for less than a third of the price per year that also included roadside assistance, so we could cancel our AAA..