Wow, great review!!! I was always hesitant as well to eat in Italy at Epcot since we eat Italian all the time at home and in restaurants...we live in Brooklyn, NY so like you, we live in a place with excellent Italian restaurants. But, one of my colleagues, who lived in Italy for a few years as an adult and whose father grew up in Italy, had gone to WDW for the Thanksgiving weekend before our last trip. Her father was there with them, and he insisted that they eat in both TS restaurants in Italy at Epcot...she thought he would be disappointed but he loved both Tutto Italia and Via Napoli. She also loved them...she said in fact, all 4 of the people in their party were very happy and would go back when in WDW again. I asked her which one she thought my kids would enjoy more (they were 5 and 7 at the time) and she said Via Napoli because they could get pizza (which she said was delicious), or spaghetti and meatballs (their 2 favorites!). So I booked Via Napoli.
We truly loved Via Napoli, from the food to the service, to the drinks! I had a delicious Bellini (I love them, and I knew I had to have one!), and DH felt like having sangria. He always orders red sangria, so this is what he asked for. But the waiter suggested the white sangria...he said it's very refreshing in the summer. DH went with the waiter's suggestion and he was so happy!! He made me taste the white sangria and it was fantastic...so I agree with you about taking suggestions from the CM!
DH and I shared one of the pizzas at Via Napoli and we really loved it. And I am so picky when it comes to pizza!! I didn't go in expecting NY pizza because I knew that wasn't what this place was about, but it was just as good as some of the places in NY that serve that style pizza (Lombardi's, which is my favorite local one, and also Grimaldi's). It's hard to fully describe it and do it justice...everything just tasted so REAL! DH also loved their tiramisu and he is picky with that...and tiramisu is his favorite dessert. I loved my zeppoles. Overall it was just a great experience.
Hmm...we do have our favorites at Epcot but we may just have to fit in Tutto Italia for dinner somewhere on our July 2014 trip. That fish you had looks delicious! But so does your DS's lasagna! I do not make it with bechamel (I use ricotta, mozzarella and parmigiana), but when I was in Florence, Italy they did, and it was the best I have ever eaten.
I think my sons would love Tutto Italia. It would also be a great value using our TIW card with the 20% discount!