Trying to book with transferred points

[luckyman_apd]

I got a transfer in of points recently and I can view them on my dashboard. They are not my home resort....it is a different resort but current use year just started. Trying to make a reservation with them during their 11 month booking timeframe but keep getting an error on the site. When I click on the room to continue the reservation, it tells me that the room no longer has availability (even though the entire month is wide open). When I try a dummy reservation with my own home resort points at that resort everything is fine. They are Aug 2021 points.... and I'm trying to book June 2022. Is this a known glitch and I have to call member services to book it? On the phone when we did the transfer, I was told I would be able to book with them online without an issue now. Last time I had transferred in points, I had to call to book with them. But I thought they did make it available to book with transferred points online now.

 

[Marionnette]

I got a transfer in of points recently and I can view them on my dashboard. They are not my home resort....it is a different resort but current use year just started. Trying to make a reservation with them during their 11 month booking timeframe but keep getting an error on the site. When I click on the room to continue the reservation, it tells me that the room no longer has availability (even though the entire month is wide open). When I try a dummy reservation with my own home resort points at that resort everything is fine. They are Aug 2021 points.... and I'm trying to book June 2022. Is this a known glitch and I have to call member services to book it? On the phone when we did the transfer, I was told I would be able to book with them online without an issue now. Last time I had transferred in points, I had to call to book with them. But I thought they did make it available to book with transferred points online now.

Yes. It's a known glitch. Tranferred points work fine at 7 months but to use them at 11 months you have to call MS to book the reservation.

 

[luckyman_apd]

Yes. It's a known glitch. Tranferred points work fine at 7 months but to use them at 11 months you have to call MS to book the reservation.

Ah thank you. Was going nuts lol. Tried different browsers and everything lol. Wait time for MS is crazy long so I'll try later