Trouble booking dining

[MainMom]

is anyone else having trouble booking reservations through the website? All day yesterday and this morning I keep getting Sorry for the “paws”. We are having trouble booking your reservation. Please try again later or call.... I wanted to see if anyone else was having issues before I call. Thanks.

 

[hllb]

No trouble here. Try a different browser? I was using Chrome.

 

[MainMom]

I logged into my dads account and it worked fine. Something is going on with mine, I guess. On hold now.

 

[MainMom]

In case anyone else has this issue...They had me delete the history on my ipad and make sure everything was updated (it was.) That did not fix the issues. Because I was using the website they had me go to the app and see if it worked. In the app I could make an ADR, but not cancel it. To cancel it I had to go to the website where it worked fine. So now the CM wrote a ticket for IT so someone can look at my account specifically. I let them know that I could make reservations on the same devices using my dads account. Hopefully this is fixed within the week because I am nervous about trying to make FP's with my account messed up. I would like everything in my account since I do all of the planning instead of having different reservations in different accounts.

 

[Dug720]

My glitch is that I have 3 ADRs that are cancelled but still show in my “Reservations” list though with a blue spinning rods thing where “cancel reservation” should be. And they show in my itinerary.

But I have the cancellation numbers and emails. And I called on Friday to make sure they aren’t showing up and she could not find them under the reservation number. She insisted it’s a “known glitch” in the system and I’ll be fine. But I’m holding onto my printout of the cancellation emails and keeping my fingers crossed. (Especially because I had changed the date of my Boma breakfast but it didn’t show. So I thought it didn’t take and made another one and then the original one showed up. So I cancelled one and get the still showing with the spinning blue rods at cancel’s spot as well as one showing as normal. I don’t want to get there and be told I don’t have one.)

 

[JZCubed]

is anyone else having trouble booking reservations through the website? All day yesterday and this morning I keep getting Sorry for the “paws”. We are having trouble booking your reservation. Please try again later or call.... I wanted to see if anyone else was having issues before I call. Thanks.

Try the app on your phone, that's how I had to do my FP+ when the website was glitchy.

You can also call Disney Dining.