You would think they knew how many cabins are on the ship and the number of sailings that they would have ordered enough to last the inaugural season.
I agree that they should have enough for at 12 months.
I just returned from the 7-night (8-day) Western Caribbean sailing on the Treasure - Saturday (6/28) - Saturday (7/5).
I asked Guest Services, as well as an officer we know, about the missing Inaugural Sailing
Castaway Club items. They both explained that the items were only stocked for approximately five months by design, and there are no plans to restock them. As a result, we didn’t receive any inaugural sailing Castaway items, and were told they had actually run out at the end of May / beginning of June.
We spoke with a Pearl member and a couple of Platinum members who had sailed on earlier cruises. They confirmed that they were also told about the limited five-month supply on their sailings. The general advice shared was that if you want to receive the inaugural Castaway Club items, it’s best to book within the first three to 4 months of a ship’s launch.
On a separate note: our Platinum Castaway items consisted of: White castaway canvas bag with Mickey (Silver gift), dry/wet (Gold gift), and Towel (Platinum gift) with bluish color platinum lanyard.