Treasure Pet Peeve

Then they must have been poorly implemented. When done right, the are much more efficient than traditional elevators and move many more passengers over the same period of time. I love them at the Coronado Springs Towers, for example. When a big group arrives from the parks, they are really quick at getting people to their floor, and you don't stop at every floor on the way up to yours.
I dont know enough about them to comment how it was implemented. I have been on these kinds before in a hotel and do agree it was great. I just don't think it works well on a cruise boat with so many people constantly using them.
 
As someone who cruises with a young-adult daughter who uses a wheelchair, the current elevator situation on Disney Cruise Line ships is already a negative on each cruise. The prospect of needing to take two elevators to reach certain decks on the Disney Treasure is unacceptable.

We face two primary issues with the elevators. First, they are incredibly small. Approximately 75% of the time, there isn't enough space in an arriving elevator to accommodate a wheelchair. Second, elevators can be extremely slow during peak times. It can take 20 minutes or more to get an elevator with enough room for a wheelchair. This may not seem like a long time, but these delays accumulate throughout the day and become a significant inconvenience over the course of a week.

Adding to these challenges, people often cut in line in front of wheelchair users. We've countless times been the first to arrive at an elevator and press the button, only to have people rush in ahead of us when the doors open. This constant struggle is mentally draining, especially for simple tasks like moving between decks 3 and 4 on the classic ships, where stairs are readily available for those who can use them.

The impact of these elevator issues extends beyond a small group. Many passengers have mobility challenges and depend on elevators, and many existing customers will be in this boat someday, since the reality is that 80% of people with disabilities were not born with them.

The potential need to use two elevators to get to the adult areas on the Disney Treasure is a pretty big deal in our situation and a consideration that makes us hesitant to book a cruise on this new ship (as well as the diminished adult experience). Forcing passengers to take two elevators to reach certain decks is a poorly thought-out design flaw when you can't at least call those specific elevators. Disney's failure to address this by installing smart elevators, which could group passengers traveling to the same destination, is inexcusable.
I've got to say that the majority of this post makes me wonder at humanity. Cutting off a girl in a wheelchair to get on the elevator? The words I want to say are not fit for this forum. Imagine an old sailor letting fly and use your imagination.

Neither I, nor my immediate family members, are mobility impaired, so the narrow elevator cars never occurred to me that the size would impact wheelchair/scooter use. In retrospect, it's glaringly obvious. I'm sure that the cars are ADA compliant to the millimeter, but that sure doesn't make it easy. The Magic class elevator cars are also small. Going on memory, they *seem* to be about the same size as Wish class.

Not having considered the issue before, but is the Wish class the only design that impacts your family in such a way (not all elevators reaching all the decks and not having a deck specific call button).
 
I've got to say that the majority of this post makes me wonder at humanity. Cutting off a girl in a wheelchair to get on the elevator? The words I want to say are not fit for this forum. Imagine an old sailor letting fly and use your imagination.

Neither I, nor my immediate family members, are mobility impaired, so the narrow elevator cars never occurred to me that the size would impact wheelchair/scooter use. In retrospect, it's glaringly obvious. I'm sure that the cars are ADA compliant to the millimeter, but that sure doesn't make it easy. The Magic class elevator cars are also small. Going on memory, they *seem* to be about the same size as Wish class.

Not having considered the issue before, but is the Wish class the only design that impacts your family in such a way (not all elevators reaching all the decks and not having a deck specific call button).
Thank you for caring. She got so frustrated on our last cruise, after waiting for enough room for what seemed like 30 minutes, when all we needed to do was get up a floor or two, that she walked up the stairs with her arm crutches while I carried her wheelchair. With her prosthesis, she will eventually be out of the wheelchair and also be able to do the stairs, which will alleviate the issue for us, but not everyone is in that situation.

On a positive note, we have also seen an abundance of kindness directed towards her. We have had people offer to let her take their spot while they huffed up the stairs, and people who squeezed her in so we could take the stairs and meet her when she got off. We also had a lovely woman on our last cruise who brought some hair-flowers and candy from her home to leave out for people on her door—and she brought my daughter more after I thanked her on the Facebook group and she spotted us in a line. There are many other examples of people helping her out and or thinking of her in public spaces. I normally try to focus on the good stuff people have done but wanted to share the full picture of why the DCL elevators have been a challenge for us at times.
 
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That disagrees with Disney’s deck plans for the Wish/Treasure/Destiny.

On the deck plans all 8 of the forward elevators go to Deck 12 with 4 of those 8 going to deck 13. The aft it is 4 of the 8 that go to deck 12.
I was wondering about this. I just booked Deck 12 concierge so forward elevators, and the deck plan shows all 8 of the elevators going there but only 4 to deck 13.
 
Just got off the Treasure 7-night sailing and it was absolutely wonderful. Helped of course by being in Concierge. :)

But I did have a pet peeve about this ship and the Wish. Those Elevators!!!! No, not the issue about the buttons being too easy to press. This is a really silly thing. Not every elevator goes all the way to deck 12 (or higher). In the forward elevator lobby only 4 of the 8 elevators go to 12. Same in the aft elevator lobby. So, with a cabin on deck 12 forward we regularly found ourselves taking the elevator to 11 and walking up a flight. Similarly when going to Palo/Enchante/The Rose in the aft of the ship.

Yes, a very small thing.
My in-laws were on that cruise with you... we were at Gator's waving at y'all heading to sea. ;-)
They came back with similar comments as you. They've sailed on all the ships and are booked on the Destiny, but they said future cruises will be on the older ships. I honestly have no real issue with the Wish vs Dream, for instance, but I can agree with you that this is a weird miss.
 
My in-laws were on that cruise with you... we were at Gator's waving at y'all heading to sea. ;-)
They came back with similar comments as you. They've sailed on all the ships and are booked on the Destiny, but they said future cruises will be on the older ships. I honestly have no real issue with the Wish vs Dream, for instance, but I can agree with you that this is a weird miss.
I agree with this. I guess what I don't understand is all the complaints about the Wish and her flaws let's go build 2 more and possibly a third one with all the same flaws that people complain about and these ships are going to be around 25 to 30 years! Its head scratching to me this is how you would run a business.
 
Strangely, even with only two banks of elevators, there are actually more elevator cars on the Triton class than any of the other classes
Interesting. My impression was that the elevator cars were bigger (hold more people) than on the earlier classes. But I could be mistaken.

That disagrees with Disney’s deck plans for the Wish/Treasure/Destiny.

On the deck plans all 8 of the forward elevators go to Deck 12 with 4 of those 8 going to deck 13. The aft it is 4 of the 8 that go to deck 12.
Very odd. Our cabin was on deck 12 and had to walk up one flight from 11 more than once.
I was wondering about this. I just booked Deck 12 concierge so forward elevators, and the deck plan shows all 8 of the elevators going there but only 4 to deck 13.
That's where we were. Cabin 12516.
 
That disagrees with Disney’s deck plans for the Wish/Treasure/Destiny.

On the deck plans all 8 of the forward elevators go to Deck 12 with 4 of those 8 going to deck 13. The aft it is 4 of the 8 that go to deck 12.
I just looked at the official deck plan on the DCL website and you are correct that it does show all 8 of the forward elevators going to deck 12. However, I know from experience last week that only 4 of them will actually go there.
 
Just got off the Treasure 7-night sailing and it was absolutely wonderful. Helped of course by being in Concierge. :)

But I did have a pet peeve about this ship and the Wish. Those Elevators!!!! No, not the issue about the buttons being too easy to press. This is a really silly thing. Not every elevator goes all the way to deck 12 (or higher). In the forward elevator lobby only 4 of the 8 elevators go to 12. Same in the aft elevator lobby. So, with a cabin on deck 12 forward we regularly found ourselves taking the elevator to 11 and walking up a flight. Similarly when going to Palo/Enchante/The Rose in the aft of the ship.

Yes, a very small thing.
Hi! I’m curious about deck 11 staterooms … do you have to go up to 12 or down to 10 in order to get to the aft? It seems that there’s a dead end in the forward area??
Also, is The Rose comparable to the Meridian on the Dream? Thanks!
 
I wasn't referring to the size (sq ft), but rather the numbers of elevators.

Wish class: 8/8 (fwd/aft) = 16 cars

Dream class: 4/6/4 (fwd/mid/aft) = 14 cars

Magic class: 4/4/4 (fwd/mid/aft) = 12 cars
Yes, I understood that you were referring to the number of cars. Good to clarify though so there isn't any confusion by others.
 
Hi! I’m curious about deck 11 staterooms … do you have to go up to 12 or down to 10 in order to get to the aft? It seems that there’s a dead end in the forward area??
Also, is The Rose comparable to the Meridian on the Dream? Thanks!
You can get go from the forward to aft sections of the ship on deck 11 if you are willing to walk outside for a bit.

The Rose is somewhat comparable to Meridian. But it's sideways rather than across the stern and I don't think it's quite as large.
 
You can get go from the forward to aft sections of the ship on deck 11 if you are willing to walk outside for a bit.

The Rose is somewhat comparable to Meridian. But it's sideways rather than across the stern and I don't think it's quite as large.
THANK YOU SO MUCH!! So there is a door in 11 forward that lets you outside to walk the length by the pools to get to the back? I missed it on the deck plans.
 
The door is at the aft end of the elevator lobby.
 
I agree with this. I guess what I don't understand is all the complaints about the Wish and her flaws let's go build 2 more and possibly a third one with all the same flaws that people complain about and these ships are going to be around 25 to 30 years! Its head scratching to me this is how you would run a business.

It has nothing to do with how DCL is run. It takes about 3 years to build a cruise ship. The Treasure and Destiny were well into production before reviews of the Wish would have come out. Once in production, you can't just change the layout without it costing a whole lot of time and a whole lot of money. It is possible you can see some sort of change on the 4th Triton ship, but I would doubt it. Also, keep in mind that Disney pays a lot of money for research and feedback. While negative reviews are always the loudest and most noticeable (particularly on boards or blogs and vlogs where negativity gets you clicks), it doesn't necessarily mean that is what the majority of the research says. It was enough for them to notice and go for a redesign on the next class of ship, but it wasn't enough to keep them from adding a 4th Triton class ship.
 
It has nothing to do with how DCL is run. It takes about 3 years to build a cruise ship. The Treasure and Destiny were well into production before reviews of the Wish would have come out. Once in production, you can't just change the layout without it costing a whole lot of time and a whole lot of money. It is possible you can see some sort of change on the 4th Triton ship, but I would doubt it. Also, keep in mind that Disney pays a lot of money for research and feedback. While negative reviews are always the loudest and most noticeable (particularly on boards or blogs and vlogs where negativity gets you clicks), it doesn't necessarily mean that is what the majority of the research says. It was enough for them to notice and go for a redesign on the next class of ship, but it wasn't enough to keep them from adding a 4th Triton class ship.

It has nothing to do with how DCL is run. It takes about 3 years to build a cruise ship. The Treasure and Destiny were well into production before reviews of the Wish would have come out. Once in production, you can't just change the layout without it costing a whole lot of time and a whole lot of money. It is possible you can see some sort of change on the 4th Triton ship, but I would doubt it. Also, keep in mind that Disney pays a lot of money for research and feedback. While negative reviews are always the loudest and most noticeable (particularly on boards or blogs and vlogs where negativity gets you clicks), it doesn't necessarily mean that is what the majority of the research says. It was enough for them to notice and go for a redesign on the next class of ship, but it wasn't enough to keep them from adding a 4th Triton class ship.
Don't disagree with YOU, as for Disney I will say what I said before... headscratching.
 
Don't disagree with YOU, as for Disney I will say what I said before... headscratching.
Is it? The Wish is still selling like crazy and I bet that the Treasure will, too.

Anyway, the older Disney ships also suffered from elevators that didn't go to the top decks. That isn't anything new.
 


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