I have just booked CSR with them for this summer, waaaaaaaaaaay cheaper than the likes of Virgin. If you plan to book with them, go on the website and be clear on your options first, I already had before I phoned, but the girl on the phone ran through everything so fast and tried to sell me all kinds of tickets. If you weren't clear on what you wanted, you could end up with options you didnt really want. I knew exactly where i wanted to stay, what kind of car i wanted and which ticket options i wanted so I was ok, but be warned.