Don't know anything about that agency. We used Small World Vacations (WDWVacations.com) from mousesaver.com last year. Their service was wonderful. After an initial
AAA discount they found two better deals and changed our reservations two times to save us $800.00!!!!
They also made all our priority seatings for us. Great people and great service. My agent was stranded at WDW after the first hurricane hit. We were supposed to fly down that Saturday but MCO was closed. I e-mailed her and left her a voice mail. She got right back to me saying Disney would offer us a full refund or a new reservation. What service considering she and the family could not get out of WDW!!!!
I would highly recommend them without hesitation.