Trash will now be taken every day

[DVC92]

And yet, neither of those things has happened.

"yet"

 

[alldiz]

They were not there this month at SSR. Just paper cups. And not enough for our 6 day stay with just 2 people.

OMG..... I guess they went back to that and now you have to call housekeeping....UGH!!!
I hate ridiculous cheapness!
Kerri

 

[tjkraz]

"yet"

If you're implying that some Disney terror attack is inevitable, I'm for delaying that inevitability as long as possible. If we want to view 9/11 as a touchstone for domestic terror, that was more than 16 years ago. Disney has thus far been successful in protecting its guests, employing a combination of security methods including bag checks, metal detectors, public cameras, plainclothes security, dogs and a dozen other approaches we don't even know about.

There is some personal inconvenience to guests, but my interactions with these folks amounts to a couple of minutes per day at WDW. Welcome to 2017.

As another poster pointed out, IF anything ever happens at a Disney theme park or resort, the first question that will be asked is "was Disney doing enough?"

 

[ziravan]

But they won't. It means that the check can't be systematic, and if this is really about security, the check needs to be systematic. Every room needs to be checked as they come down the hall. If they start making exceptions, or doing rooms based on who is in the park (the guy putting detonators in C-4 isn't in the park), they might as well not do it at all.

I disagree.

Combining the checks with MB works on multiple levels.

1. It’s more guest friendly not to disturb guests actually using their rooms. And this IS going to be a huge issue going forward.

2. It reduces the confrontation with guests adding their own internal locks to the doors. And THAT’S going to be a huge issue going forward. People out of their rooms aren’t locking the doors from the inside.

3. A terrorist isn’t likely to be off to the ADR he made 180 days ago. If you want to profile, then the person who hasn’t left his room in two days is probably the person to profile.

4. Same for someone sick. If someone is holed up in their room because they’re sick, that should be a priority safety check.

(If they flag people who don’t leave their rooms during a 24 hr period, I - and most guests - would never know it. We’re park commandos, but most people at WDW are out and about daily.)

5. People abruptly changing plans or not following their itinerary would be flagged. Not just missing an ADR. Missing everything for days.

6. People going to the parks with minors everyday could likely be escalated down on the list.

They’re probably using the band data for security anyway. So. Since they’ve decided to be so ham handed blatant about this intrusion, make that blatant, too.

I always assumed they could come in while I was out. I’ve always denied entry while I’m in. I don’t plan to change that strategy. If they want in the room while I’m there, they’ll have to break down the door. (In this way, DVC’s laid back sales strategy has created a blind spot for them. At other timeshares, first thing in the room, the phone gets unplugged and the door NEVER gets answered. Same for DVC by default.)

If they try to force their way into my room while I’m there, it’s going to be a scene. And I doubt that’s rare.

 

[kittyab]

OMG..... I guess they went back to that and now you have to call housekeeping....UGH!!!
I hate ridiculous cheapness!
Kerri

I guess that will give me an excuse to buy some more Disney mugs while I am there. That will be an item I will have in my owners locker when we get one.

 

[crisi]

I disagree.

Combining the checks with MB works on multiple levels.

The problem is that all those reasons are reasons a terrorist will use to make sure security doesn't access the room. And if you have a fit, Disney can escort you from the property. It is their property, they have a right to be in your room, and they have a right to kick you out if you are abusive.

 

[crisi]

....If we want to view 9/11 as a touchstone for domestic terror, that was more than 16 years ago....

April 19, 1995 I could make cases for even earlier, but I think April 19, 1995 is as important as 9/11

 

[tjkraz]

Combining the checks with MB works on multiple levels.

How do they differentiate between the 4 MagicBands that are on our wrists in the parks vs. the 20 others (from prior trips, APs, etc.) which are still sitting in our room?

The problem is that all those reasons are reasons a terrorist will use to make sure security doesn't access the room. And if you have a fit, Disney can escort you from the property. It is their property, they have a right to be in your room, and they have a right to kick you out if you are abusive.

Agree. This appears to be a different animal than occupancy rules or 11am checkout time which have soft (if any) enforcement. I expect Disney staff members to act professional throughout the process, including dealing with heated complaints from guests. I expect that policies and procedures will be tweaked over time to minimize the guest impact.

But I do not expect them to take kindly to anyone who attempts to physically bar staff members from completing the mandatory security checks. Even if that means getting local authorities involved, and ultimately losing a guest/DVC member.

 

[ziravan]

Disney is going to discover that this is a much larger customer service issue than they are anticipating.

 

[Chuck S]

Disney is going to discover that this is a much larger customer service issue than they are anticipating.

Perhaps, but the real impact is only going to be DVC reservations. The people on cash reservations will probably not notice any change whatsoever, as they get daily housekeeping anyway. And in truth, I doubt this will have a big impact on most DVC members, unless they happen to be in their room at the same time as the inspector/housekeeper. I remember when packages delivered from the parks were placed directly in our rooms and not delivered to the gift shops. It would be nice if they added that service back in, since they'll be entering our rooms anyway.

 

[tjkraz]

If guests avoid the habit of leaving the "Occupied" sign up 24/7, I think there will be few issues. The overwhelming majority of Disney hotel guests visit the theme parks, pool or restaurants for several hours each day. When the sign is down, staff members will discretely make their checks. I'm sure there's a huge window of time between (approx) 10am - 1pm each day when most rooms are empty. They only need a couple minutes per room.

If the sign is left up all day--or guests actually do remain in the room--there are logical times when staff members are likely to avoid napping adults & children. I'd say somewhere in the 5pm - 8pm range would be ideal.

If you know you aren't going to be leaving the room all day or have an unusual sleep schedule, speak to a staff member and make arrangements.
There may be some initial learning curve but (IMO) the ones who are likely to encounter the most frustration are those who choose to fight the process.

 

[ziravan]

How do they differentiate between the 4 MagicBands that are on our wrists in the parks vs. the 20 others (from prior trips, APs, etc.) which are still sitting in our room?

Agree. This appears to be a different animal than occupancy rules or 11am checkout time which have soft (if any) enforcement. I expect Disney staff members to act professional throughout the process, including dealing with heated complaints from guests. I expect that policies and procedures will be tweaked over time to minimize the guest impact.

But I do not expect them to take kindly to anyone who attempts to physically bar staff members from completing the mandatory security checks. Even if that means getting local authorities involved, and ultimately losing a guest/DVC member.

Doesn’t matter how many magic bands I leave in the room. If the band that I’m wearing scanned me into MK 2 hrs ago, and no band has rescanned the room door since, then it’s a safe bet that I’m not there.

With New Coke, the company figured the outrage would blow over and ultimately, net market share would go up. At least they had data suggesting some people would like the change.

There’s no upside here. We always talk here about the mouse always makes bank. Sure they can certainly afford to lose customers over this policy. But there aren’t more coming to replace them. How many are too many?

Because walking in on napping and bathing people isn’t going to go away as currently formulated. The rub is going to be constant.

There are what, 30,000 doors here? Daily? If 1/1000th refuses and bars the door, does WDW call the sheriff 30 times a day? And if they do, isn’t that crying wolf and letting their guard down for real threats?

No. Disney isn’t going to back down from these checks after making them so public. But the only real solution is to use the data they already have to ensure that 95% of the rooms are empty when they check them.

 

[Ben E N]

Disney is going to discover that this is a much larger customer service issue than they are anticipating.

I really doubt that. The majority of people who stay in the hotels spend most of their days in the parks, anyway, and are used to increased security elsewhere. While this is more intrusive than we are presently used to, it is not as big of a deal as we are making out of it. More people understand the reasoning behind it than are upset by the possibility of security walking in on them when doing something personal.

 

[disneynutz]

Morning news is reporting that MK resorts are getting daily security checks no info from Disney if others will follow.

Bill

 

[ziravan]

People can and should have a reasonable expectation of privacy in their rooms.

Hotels have a reasonable expectation of accessing rooms if the need arises.

This new policy pushes both concepts to absurdity. This is New Coke level not thought through.

The push back is going to be much more than a few blowhards on the Internet. WDW could safely ignore that. No. There’s a storm coming here.

 

[MakiraMarlena]

I think it has more to do with liability than security. As a previous poster said, they want to establish a daily visible and documentable staff presence. Possibly partially for insurance purposes.

I also don't see a lot of folks (at least those talking about it online) cancelling their reservations yet.

The Las Vegas shooter spent 6 days stockpiling weapons in his room, uninterrupted thanks to the "Do not Disturb" sign.

He spend three days in the suite, and the three previous days in a different room. News accounts say the housekeepers came into the suite, but he had hidden whatever parts of his arsenal he had in the room at the time. Didn't see anything that says how often he had housekeeping in.

 

[Ben E N]

With New Coke, the company figured the outrage would blow over and ultimately, net market share would go up. At least they had data suggesting some people would like the change.

The comparison to New Coke does not work here. The only reason people buy Coke is to drink it. People do not get hotel rooms at Disney just to stay in them undisturbed. They get them so that they can go to the parks during the day.

 

[tjkraz]

Doesn’t matter how many magic bands I leave in the room. If the band that I’m wearing scanned me into MK 2 hrs ago, and no band has rescanned the room door since, then it’s a safe bet that I’m not there.

Too imprecise. Groups split up all the time, particularly with DVC villas that hold 9-12 people.

Remove the door hanger when leaving. Will clearly communicate that the room is empty and address most issues.

 

[KAT4DISNEY]

OMG..... I guess they went back to that and now you have to call housekeeping....UGH!!!
I hate ridiculous cheapness!
Kerri

It's been mugs in all our studios even in December. No change I'm aware of. Of course SSR was the first place last time too as I recall. I'd guess that the housekeeper just forgot to replace though.

 

[tjkraz]

It's been mugs in all our studios even in December. No change I'm aware of. Of course SSR was the first place last time too as I recall. I'd guess that the housekeeper just forgot to replace though.

Agree. Our BWV studio had both glasses and mugs 3 weeks ago.