TraceyL
Always planning........
- Joined
- Nov 7, 1999
- Messages
- 1,866
Warning - this is very, very long !!
Friday 31st Halloween
Today is Rachelles 7th birthday the one request she had to stay in the villa swimming all day !!
Unfortunately wed had a few problems with the pool heating. Id noticed it getting cool on Sunday and by Tuesday morning it was freezing. Id reported it to the management company first thing Tuesday and had been assured that somebody would be out to fix it that day they didnt. Rang them up again on Wednesday different person, same story well get somebody out today . but they didnt. No message, no apology, no explanation no nothing. Went to the Office on Thursday morning to find a note on the door saying it was closed for the day so we left a note and a very angry message on the answering machine we were paying $20 / day for heating.
Back to the master plan, wed (read Id
) decided that as we were going to MNSSHP in the evening that we wouldnt go to a park during the day and had booked a 10:30 PS at 1900 Park Fare in the Grand Floridian. Last time wed visited wed had breakfast there on the recommendation of a CM when we couldnt get ressies for Cindys. I was so ill at the time I couldnt eat so I was determined to go back there as Steve had raved about the food ever since ! The girls had new Sleeping Beauty dresses and Rachelle had her birthday crown and button on so the hostess noted it on our PS slip. Breakfast was good, especially the made-to-order omelette and the mickey waffles. Characters there were Pooh and Eyeore, Alice & the Mad Hatter and Mary Poppins in the Lobby. Annabelle absolutely fell in love with Alice and she, in return, was brilliant with Annabelle kept on coming back to say hi, sat on the floor with her, picked her up for a photo.
When we were coming to the end of the meal, the Mad Hatter came over with a birthday crown & cup cake with a candle (birthday cake #1) and sang Scary Birthday to You to Rachelle she loved all the attention.
We rode the monorail back to the TTC and let Rachelle chose what she wanted to buy for her birthday present, she wanted a Mulan dress so we headed off to the Disney Store at the Florida Mall as all the costumes were in the sale a few days before (25% off). Unfortunately the Mulan dresses had sold out bu fortunately there was now 50% off all the costumes so she had a Lilo costume, sandals, headdress and bracelets for the same price (I just love a bargain). I also bought a Dewdrop Fairy dress (a beautiful pink affair with wings that Belle is convinced is a Tinkerbell dress) for less than $10 (it was 75% off plus my 10% Disney Club discount).
We headed back to the villa to brave the icy waters of the swimming pool so that we could rest before the late night we had in store. While we were there the pool guy arrived to clean the pool we initially assumed hed come to fix the heating and he offered to have a look at it for us anyway. Bless him he broke the padlock off the heater control box to confirm that everything was OK there, checked and cleaned the pump and decided that maybe the water level in the pool wasnt high enough to keep the pump running as there was no water being circulated. He topped the pump bit up but to no avail and promised hed go back to the office and let them know. Shortly afterwards somebody from the management company turned up to have a look and to let us know there was nobody available to come to fix the heating as they had to confirm repairs with the owner first so no heating for the rest of the stay. I have to say I will never rent through a management company/travel agent again, after the experience we had I will always rent direct from the owner in future. We spent the rest of the afternoon eating halloween birthday cake #2 and generally chilling.
... more below....
Friday 31st Halloween
Today is Rachelles 7th birthday the one request she had to stay in the villa swimming all day !!
Unfortunately wed had a few problems with the pool heating. Id noticed it getting cool on Sunday and by Tuesday morning it was freezing. Id reported it to the management company first thing Tuesday and had been assured that somebody would be out to fix it that day they didnt. Rang them up again on Wednesday different person, same story well get somebody out today . but they didnt. No message, no apology, no explanation no nothing. Went to the Office on Thursday morning to find a note on the door saying it was closed for the day so we left a note and a very angry message on the answering machine we were paying $20 / day for heating.
Back to the master plan, wed (read Id


When we were coming to the end of the meal, the Mad Hatter came over with a birthday crown & cup cake with a candle (birthday cake #1) and sang Scary Birthday to You to Rachelle she loved all the attention.

We rode the monorail back to the TTC and let Rachelle chose what she wanted to buy for her birthday present, she wanted a Mulan dress so we headed off to the Disney Store at the Florida Mall as all the costumes were in the sale a few days before (25% off). Unfortunately the Mulan dresses had sold out bu fortunately there was now 50% off all the costumes so she had a Lilo costume, sandals, headdress and bracelets for the same price (I just love a bargain). I also bought a Dewdrop Fairy dress (a beautiful pink affair with wings that Belle is convinced is a Tinkerbell dress) for less than $10 (it was 75% off plus my 10% Disney Club discount).
We headed back to the villa to brave the icy waters of the swimming pool so that we could rest before the late night we had in store. While we were there the pool guy arrived to clean the pool we initially assumed hed come to fix the heating and he offered to have a look at it for us anyway. Bless him he broke the padlock off the heater control box to confirm that everything was OK there, checked and cleaned the pump and decided that maybe the water level in the pool wasnt high enough to keep the pump running as there was no water being circulated. He topped the pump bit up but to no avail and promised hed go back to the office and let them know. Shortly afterwards somebody from the management company turned up to have a look and to let us know there was nobody available to come to fix the heating as they had to confirm repairs with the owner first so no heating for the rest of the stay. I have to say I will never rent through a management company/travel agent again, after the experience we had I will always rent direct from the owner in future. We spent the rest of the afternoon eating halloween birthday cake #2 and generally chilling.

... more below....