actually i was not aware of the problem at MCO when we asked the skycap where to go he was actually taking us up to some transportation desk where we could have gotten a cab, taken mears or called for a town car service. DH was leary so he only paid him half of the fare and we scheduled our pick up and he agreed to take the other half on the return. it seemed to be a legimate, well run business. yes we do consider ourselves lucky that we "were not taken for a ride." and yes Jean is one of the owners his cell # is actually the one on the business cards and web site. we will use them on our next trip but we will be making resies in advance. the only reason we didn't make resies for this trip was because our flight time had been changed 3 times prior to departure.