Don't worry Disney is GREAT!
People forget that this is Theme Park food. I'd give it a A+ for theme park food.
One problem- is that Disney is so busy, that if a few servers miss work one night, at any particular restaurant.... and a packed restaurant gets very slow, and food gets cold.
Also you have a few restaurants here that really do serve dull to bad food. Its because they are so jam packed that they get away with serving cheap food.
So this thread is good for singling them out.
But on the other hand... you get some people that think Taco Bell is Mexican food (or they have the best Mexican restaurant in their city) and either-way are shocked when they eat at Epcot and they get severed a Mexican dish, and can't recognize anything beyond the chips and salsa. That why 50% love it and 50% hate it. Disney does try different things sometimes... and if you guess wrong when ordering and get a dish of beans and rice that you don't recognize...you're not going to be happy.
Also remember people have HUGE expectations. And are being charged HUGE prices.... so even when small things go wrong...it can turn ugly real fast. A lot of families are in a pressure cooker trying to pull off the perfect vacation... and we've all seen the melt-downs.
90% of the restaurants at Disney are great-to-good. There are 10% that are poor-to-bad and they get brought up here over-and-over again. But don't let the odd mention of Coral Reef or Cape May toss you for a loop.
Disney is the best theme park in the world and has the best theme park food in the world.
Not fine dining.... and with millions of people served every week... if just .0001% get a cold meal, a dry chicken, or a jerk for a waiter.... you are going to hear about it on DisBoards.
But Disney does do a few dumb things when it tries to give us more "healthy" dry stale wheat buns for our new healthy hamburgers, while selling us tons of rice crispy treats double dipped in chocolate