To the CM's on the board: what is the one "tip" you can give us?

[nannye]

I have two big tips for you guys.

1. You never have to pay $2.50 for water. If you go to any counter service location (really anywhere that has fountain drinks), you can get a cup of ice water for free.

2. If you see something you like, buy it RIGHT THEN. You never know if you'll see one exactly like it / in that size / in that color ever again. Don't assume that World of Disney / Emporium / MouseGear is a such a giant store that it has everything. Because it doesn't.

amen to that!
Although I did come back from Disney not spending tooo much OOP (except BBB) for this very reason, by the end I didn`t have time to buy anything lol

 

[nannye]

We will be leaving for WDW in a few short days. Tomorrow I will be printing business size cards that I will be handing out to CM's each day. We started doing this a couple trips ago and I know how much they are appreciated! Our DD worked for WDW on the college program for a couple of years and she's the one that opened ours eyes to this. The CM's aren't the only ones that can brighten a day, we can do that for them as well!!!! And it warms our hearts to see that extra bright smile that little card can bring.

I also miss the bus drivers talking, especially late in the evenings. We've had some that have made the rides back to the resorts such fun. They would share trivia, get people singing, etc.

I had thought about doing this for the business cards, what do you put on yours?

 

[natron20]

Still new around here but love Disney! Heading back in 38 days!

Anyway, I wanted to mention a nice moment and probably an overlooked group of people who deserve plenty of "kudos", the people working the reservation lines for resorts and dining. We are going to Disney with my wife's sister and her family who are from Houston along with her aunt who lives in Georgia while we are in Kentucky. Anyway, everyone made their own reservations but when my wife called to make ours they had no availability at POR where the rest of her family had booked. We were stuck at POP. Of course this bummed my wife out because she rarely gets to see her family, especially our 3 year old nephew. Keep in mind we made our reservations several months ago. On a whim I decided to call Disney the other day on the off chance a room had opened up at POR. I explained to the lady I was interested in changing resorts and she asked me (in a very polite way) why we were switching. I explained the situation to her, was put on hold for about 20 minutes but she came back on the phone and told me it was all taken care of and we had been upgraded to POR. I was shocked, I thanked her then asked if she had a supervisor or someone I could speak to because I wanted to let someone know how much I appreciated her. The lady just chuckled and told me the best way to do it was to stay on the phone and do the survey at the end. Needless to say I was more than happy to spend several more minutes on the phone making sure she got the credit she deserved.

I called my wife excitedly and told her the good news. She proceeds to then inform me her family switched to POFQ a few days before.
I called back and explained yet again what had happened and once again our reservations were moved to POFQ, no problem.

So, I guess my point is try not to forget these sometimes overlooked people who are pieces of the Disney Magic Machine and take the time to make sure they too receive the praise they deserve!

38 days, 38 days, 38 days...........

 

[nannye]

An ice cream dish at Beaches and Cream (at the Beach Club). It has 8 scoops of ice cream, all the toppings, and a whole can of whip cream.

Yum

Does it come with a Treadmill

 

[Muddypaws]

I was shocked, I thanked her then asked if she had a supervisor or someone I could speak to because I wanted to let someone know how much I appreciated her. The lady just chuckled and told me the best way to do it was to stay on the phone and do the survey at the end. Needless to say I was more than happy to spend several more minutes on the phone making sure she got the credit she deserved.


38 days, 38 days, 38 days...........

When I have had excellent help on the phone I have made sure that I stayed on to do the survey. I wondered, though, how much that really benefits the cast member that I had been speaking with. This makes it sound like it really does help so I am glad I spent those few extra minutes and pennies.

 

[Julie521]

I had thought about doing this for the business cards, what do you put on yours?

I am also wondering about the business cards!! Vistaprint always has great deals, so i was thinking I could make them right on there. What do you typically say on them? any pictures of some?

 

[LaurenT]

Does it come with a Treadmill

No, but there is actually a sink in the middle of it.

 

[Cinderella's Fella]

One Kitchen Sink coming up!

 

[Susiesark]

One Kitchen Sink coming up!

You can also get it at Paradise Pier Hotel at DLR. 2 adults and 4 kids couldn't finish it (but we tried!).

 

[Rabid Nick]

When I have had excellent help on the phone I have made sure that I stayed on to do the survey. I wondered, though, how much that really benefits the cast member that I had been speaking with. This makes it sound like it really does help so I am glad I spent those few extra minutes and pennies.

The surveys are very important for reservation agents. They have to maintain an average of positive reviews to stay employed.

And if you follow through and fill out a review for them on the website after the call, they actually get a Guest Service Fanatic card and a permanent positive comment on their official record.

 

[gretchenohar@hotmail]

Thank you for pointing that out, Rabid Nick.
I don't always follow thru - but will make sure to do so from now on, thanks to your info!
Gretchen

 

[nannye]

One Kitchen Sink coming up!

Too Funny. I'd never attempt that!

 

[pilesoflaundry]

You can also get it at Paradise Pier Hotel at DLR. 2 adults and 4 kids couldn't finish it (but we tried!).

3 kids and 2 adults here and we couldn't finish it either. It was a few years ago and the kids were smaller. I have high hopes we can finish it when they get a bit older Good to know you can get it at DL, we hope to go next year.

 

[Julie521]

Does anyone have a picture of the cards they either give out or have received from park guests? Like the little business cards. I think this is a great idea. Having worked in retail, and not the restaurant industry, I can understand the simple power of a genuine thank you, so I would love to try and do something like this.

 

[c0pperboom]

Here are a few tips! Not sure if they have been said, too many pages on this thread to look through! If you're heading back to the TTA at the end of the night, waiting for the monorail at MK and the line is ridiculously long, take the resort monorail. Or even going into the parks on busy days. They don't ask for a room key and even though it stops at a few more stops its still quicker then waiting. Plus, there is hardly ever a line.

Please never take flash photos on rides... Especially when they are rides where you have a guide of some sort standing in front of you speiling... It's painful. If you continue after being told, the CM will stop motion.

 

[buzzCMlightyear]

For those of you talking about cards to hand out to CM, I have run into people handing out custom pens that say "Thanks for making magic" in Disney font on this. That is a nice touch.

Normally CM's don't like taking things, as I have been given a lot of religious stuff over the years. But a big thank and and maybe a hug/photo makes our day!

 

[danielephant]

wow i am only on page 31...i have a bunch more reading to do...i have been reading off and on for 3 days! at this rate i will be finishing it up on the plane!

 

[LindaBabe]

THANK YOU for bumping up this old thread! I have just spent the better part of two days reading every page - some times were new (or I had forgotten I ever knew them) and some were great reminders, but I know they will all help make my next trip more magical!

Cast member appreciation cards can be had from Cast member appreciation cards

 

[chaoscent]

I made "thanks a mint" sheets, cut them and folded them over packaged mints like match books.
see attached for examples
http://www.disboards.com/showthread.php?t=2368480&highlight=thanks+a+mint
I gave a bunch of them out and the CM's really seemed to appreciate them.

 

[LarryinArk]

Hi -

Most of my WDW trips are done solo and I was just wondering how the Character CM'S feel about posing for photos with adult, solo guests.

Larry