E
eeyore0062
Guest
Yes, unfortunately undertipping is a problem.
Part of the problem stems from international guests who aren't aware many times, that the tip is not included, as it is in many, if not all European countries.
Some people just don't know how to figure a tip, so they either leave nothing, or just a dollar, no matter the amount.
Others feel that a dollar per person, whether they have spent $5 on an entree or $25 on an entree is sufficient. This usually happens on large parties. I remember distinctly serving a party of 10, and each guest spent over $20 on food and beverages, and receiving that dollar a head--- a total of $10 on a $200 check---basically 5% ... they got really good service, so to say I was a bit disappointed was an understatement... this is likely why gratuities are included in larger parties... also, it keeps the last person at the table from having to pay the entire gratuity because the rest didn't figure it into their bills.
I really think that it is knowledge that is lacking, not just guests being cheap or rude.
A simple statement in the menu that a 15-18% gratuity on the non taxed amount of the bill is customary, but not automatically added, would alliviate much of the problem.
Part of the problem stems from international guests who aren't aware many times, that the tip is not included, as it is in many, if not all European countries.
Some people just don't know how to figure a tip, so they either leave nothing, or just a dollar, no matter the amount.
Others feel that a dollar per person, whether they have spent $5 on an entree or $25 on an entree is sufficient. This usually happens on large parties. I remember distinctly serving a party of 10, and each guest spent over $20 on food and beverages, and receiving that dollar a head--- a total of $10 on a $200 check---basically 5% ... they got really good service, so to say I was a bit disappointed was an understatement... this is likely why gratuities are included in larger parties... also, it keeps the last person at the table from having to pay the entire gratuity because the rest didn't figure it into their bills.
I really think that it is knowledge that is lacking, not just guests being cheap or rude.
A simple statement in the menu that a 15-18% gratuity on the non taxed amount of the bill is customary, but not automatically added, would alliviate much of the problem.