Tickets and Annual Pass Questions - Please add your ticket questions to this thread

[Robo]

1. how do I "Save" value of unused ticket that expires for a future trip to apply it to another ticket?
2. And do I just keep it in a random name--which might not be the person who will ultimately use it?
3. What if I want to apply to AP if they start selling them?
4. Does name expired ticket is in matter?

1. YOU (as a guest) do not need to do anything.
Do keep the ticket(s) number(s) in a safe place as the ticket(s) will "disappear" from your MDX account at expiration. (Disney will still be able to "see" the expired ticket(s,) but you won't.)
2. I'd not do that in this kind of case.
If your unused ticket is about to expire, its better to keep it in YOUR name.
3. You can do so... still with no need to "do anything" before it expires.
4. That's why I said it might be better to leave the ticket in your actual name if it is about to expire.
Less "explaining" when you want to use its value in the future.

 

[ldo]

Thanks, so it sounds like I should transfer the ticket to the name of the person most likely to use it later, as it's in a friend's name who now is not going on a spring trip. After it expires, can the value still be used by anyone?

 

[Robo]

Thanks,
1. so it sounds like I should transfer the ticket to the name of the person most likely to use it later, as it's in a friend's name who now is not going on a spring trip.
2. After it expires, can the value still be used by anyone?

1. That may be the better idea, yes.
2. Yes.

 

[starry_solo]

OK, I am hoping our ticket gurus know the answer about convention tickets.

We are considering attending a convention (well, one of our party qualifies to attend and get continuing education [CE] credit and the price of the registration + discounted room is pretty much equivalent to the cost of a rack rate room only). We have the link for the convention tickets, but it's a bit strange in that it doesn't tell you when the tickets' start (no option to pick the start date).

We area actually going to be there a week before the convention start date and already accommodations for the first week (DVC). We just need accommodations for the dates of the convention.

When I looked at the "ticket details" it just said that it expires 14 days from first use or December 31, 2021, whichever is first. Does this mean that there is no "start" date? I don't want to buy the tickets and find out they aren't valid for the first week that we are there.

 

[Pooh's World]

Can you upgrade to an Annual Pass (assuming AP comes back)?

Example you buy 4 day park tickets. Can you apply that $400 to the $1200 AP like you can at Universal?

 

[Robo]

Can you upgrade to an Annual Pass (assuming AP comes back)?

Example you buy 4 day park tickets. Can you apply that $400 to the $1200 AP like you can at Universal?

Yes.
And, you can even do that and get full ticket purchase value in the upgrade after you have use some of (or all of) the days of the original ticket.
The latest you can upgrade a ticket is close-of-business on the day that you use the ticket's last asset.

 

[n2mm]

If we want to add a day to a ticket we purchased for a trip in June, what is the best way to do that? Call or can it be done online? Will our park reservations on that ticket be in jeopardy of being lost if we change the ticket from 6 to 7 days. We were going to wait until we arrive, but thinking we should do it now.

 

[Robo]

If we want to add a day to a ticket we purchased for a trip in June, what is the best way to do that?
1. Call or can it be done online?
2. Will our park reservations on that ticket be in jeopardy of being lost if we change the ticket from 6 to 7 days. We were going to wait until we arrive,
3. but thinking we should do it now.

1. You can try online. If that doesn't work... call.
2. No.
3. Yup. To make an advanced reservation for that added day.

 

[StacyStrong]

Can you stll upgrade park tickets? Or has that been suspended? We want to buy tickets but haven't decided on regular vs. hopper.

 

[Robo]

1. Can you stll upgrade park tickets?
2. Or has that been suspended?
3. We want to buy tickets but haven't decided on regular vs. hopper.

1. Yes.
2. Nope.
3. You can still upgrade to Hopper, just as in the past.

 

[Halloweenqueen]

3 hour wait online. Just to confirm if I add a day on ticket and change to earlier date it will not erase our current park reservations. Thanks in advance for helping this nervous nelly!

 

[n2mm]

3 hour wait online. Just to confirm if I add a day on ticket and change to earlier date it will not erase our current park reservations. Thanks in advance for helping this nervous nelly!

I'm doing exactly that. Did you successfully add a day too? I was nervous about losing my park reservations

 

[Robo]

if I add a day on ticket and change to earlier date it will not erase our current park reservations.

I'm doing exactly that. Did you successfully add a day too? I was nervous about losing my park reservations

Making additional days of park reservations (earlier or later) does not change any existing reservations on OTHER days.
If it did, nobody could make more reservations after booking their first day.
Guests can book their "days" reservations in any order.

 

[Minnie1222]

Hello,
I'm going to purchase a 5-day park ticket (no hopper) for a trip this June.
1. If I don't show up, do I automatically lose the tickets? If not, when does the value truly expire? Can I sit on them until, let's say 2030? Do I need to assign new dates immediately?
2. If I can only go for 3 days, can I change them to a 3 day + Hopper and pay the difference (or receive a credit for a future trip)? Can I do this in the app or do I need to call?

Thank you!

 

[lanejudy]

Hello,
I'm going to purchase a 5-day park ticket (no hopper) for a trip this June.

1. tickets expire based on the start-date selected when purchased. A fully-unused ticket will retain it’s value as a credit towards future tickets. No need to change dates in advance and the credit does not expire.
2. You can buy a different number of days, with or without add-ons. If the new ticket costs more you will need to pay the difference; if the new ticket costs less there is no refund or carrying forward the overage. Once the original ticket expires you will need to call.

 

[duplantisjj]

@duplantisjj If you have park reservations scheduled for all 7 days, including the free day, you'll just want to stop at a ticket window before entering your first park to have the tickets "prioritized." There is no way to do it yourself, and I wouldn't trust that phone CMs can do it either.

Just a quick update in case others have the same issue with prioritizing tickets. We have a 7-day WDW trip coming up in May and have 1-Day DHS park pass (non-hopper) and 6-Day Park Hoppers. We wanted to park hop our first 6 days and finish our final day at DHS. I decided to try the Disney online chat this morning since it was showing as being available (best time to catch Disney chat is just after 7 am, after practicing ROTR BG ). Chatted with a nice CM (Chanel) who ended up creating a duplicate profile in the “my Family and Friends” part of MDE. Since my 1-day DHS ticket was a WDW free ticket, she could not easily prioritize them because she said they were in different systems. She contacted her tech department and they suggested the duplicate profile method. She created duplicate profiles and reassigned those 1-day DHS tickets to a specific Magicband that we’re supposed to use on our final day to enter DHS. We have a lot on MBs so it’s no big deal dedicating one for our final day and she said it was the easiest fix for our problem. It took about 30 minutes on the online chat, no waiting to get connected to the CM and the tickets now show up in MDE as duplicates with our names followed by the word duplicate and the tickets are the 1-day DHS passes. All of our park reservations remain the same and our final day ADR at Oga’s is still listed in my plans. I believe others here have recommended doing the duplicate/dummy profile for multiple tickets, but I was worried about losing park reservations. The CM assured me that the reservations would remain there unless I cancelled them. If you have the same problem, you can most likely do it yourself in MDE or chat online and have a Disney CM do it for you.

 

[TinkB278]

1. tickets expire based on the start-date selected when purchased. A fully-unused ticket will retain it’s value as a credit towards future tickets. No need to change dates in advance and the credit does not expire.
2. You can buy a different number of days, with or without add-ons. If the new ticket costs more you will need to pay the difference; if the new ticket costs less there is no refund or carrying forward the overage. Once the original ticket expires you will need to call.

Just want to follow up on their question. So a fully unused ticket does not ever expire?

If the AP were to come available could this credit from an unused ticket be applied straight away?

One last question, sorry, can we update the ticket dates in MDE on our own? I have a two day ticket that is supposed to be for mid May but I want to change it to be used in Feb 2022. Every time I try to change the ticket in MDE I get an error.

thanks so much for all your help!!

 

[lanejudy]

@TinkB278 A fully-unused ticket "expires" in that it cannot be used for park entry without changing the date. However, the credit for that unused ticket should never expire (you can use it 10+ years from now if you wait that long).

If/when APs become available again, you should be able to apply the unused ticket credit towards payment for the AP. You will probably need to call to do this.

Some folks are able to update/change tickets in MDE, for others it doesn't always work right. Unfortunately, if you are getting an error you will need to call.

 

[las3888]

Sorry if this has been answered before--we are thinking of bringing one of my son's friends down on a trip with us. We would like to purchase a ticket in advance and make park reservations and things like that. What happens if this can't friend can't go? Wondering if the ticket can be reassigned to another friend (even last minute) or to us for future or if it could be refunded?

Thanks!

 

[subtchr]

As long as it is unused, it can be reassigned to someone else on your Friends and Family list.

It cannot be refunded.

But it does retain the value you paid toward a future ticket purchase, if you don't use it.