Tickets and Annual Pass Questions - Please add your ticket questions to this thread

[mdmetromom]

Hi - I have two After Hours tickets for 9/20 that I can't use. I know they are non refundable but are allowed to be reassigned.
1. Are we allowed to post them somewhere on this forum for sale/reassignment?
2. If not, any suggestions on where/how to do this?
I'm so incredibly sad to miss this event and I really want someone to enjoy it instead.

Thank you.

 

[Robo]

Hi - I have two After Hours tickets for 9/20 that I can't use. I know they are non refundable but are allowed to be reassigned.
1. Are we allowed to post them somewhere on this forum for sale/reassignment?
2. If not, any suggestions on where/how to do this?
I'm so incredibly sad to miss this event and I really want someone to enjoy it instead.

Thank you.

1. Sorry, but no. Sales of anything on The DISboards is not allowed.
2. You CAN sell them (just not on The DISboards.)
It will be easier if you can sell them to someone you know, so the buyer knows
that you are being honest in regard to the tickets.

Also, you can call WDW ticketing, explain your situation and "ask nicely"
if they will allow you to return the tickets for a refund. They sometimes do offer
help to guests who bought tickets that can't be used.

WDW Ticketing:
(407) 566-4985 (option 5)
Hours: 8:30am-4:30pm ET Mon-Sat

 

[SarahWeasley]

As I recall, you can view individual ticket details in MyDisneyExperience under the heading, "Tickets and Passes."

Hey, thanks for your help Robo. I wanted to update here in case someone else has the issue I had (not being sure which ticket is assigned to which person). I looked at my Tickets screen a million times and it doesn't show the ticket number (it only shows the ticket type, e.g. a 5-day Park Hopper), but eventually I figured out the specific ticket number is shown on the "MagicBands and Cards" screen here: https://disneyworld.disney.go.com/plan/bands-cards/

 

[Robo]

Hey, thanks for your help Robo. I wanted to update here in case someone else has the issue I had (not being sure which ticket is assigned to which person). I looked at my Tickets screen a million times and it doesn't show the ticket number (it only shows the ticket type, e.g. a 5-day Park Hopper), but eventually I figured out the specific ticket number is shown on the "MagicBands and Cards" screen here: https://disneyworld.disney.go.com/plan/bands-cards/

Thank you for posting this, Sarah!
I will put it in my files and I know it will help others in the future.

 

[Christi Rose]

Last September, I had a free dining package with 4-day PH. The first day at Disney, I upgraded the tickets to 9-day regular/no PH and paid the price difference which was around $5 per ticket. I was just wondering if anyone knows if this is something Disney still allows? I am hoping to do this again next week when we go!

 

[Robo]

Last September, I had a free dining package with 4-day PH. The first day at Disney, I upgraded the tickets to 9-day regular/no PH and paid the price difference which was around $5 per ticket. I was just wondering if anyone knows if this is something Disney still allows? I am hoping to do this again next week when we go!

An "upgrade" is defined by Disney as trading from one ticket to another ticket that "costs MORE" than the original ticket.

 

[TJA]

I posted a week or 2 ago about upgrading our 6-day hoppers (in a Free-Dining package) to renewal AP's. I had pre-calculated the total I thought it would be and proceeded to the International Gateway entrance to upgrade my tickets. The CM was having difficulties, so she called someone 2x and finally came up with a total which did not match mine, but at the time I just didn't have the time to question it. Now that I'm home, I've just re-calculated everything again and I still don't come up with what she did. Can I call Ticketing and inquire? Before I do, can someone check my math:

My calculations:

Plat. Pass Renewal 767.87 x 4
6-day hoppers 511.20 x 4

3,071.48 - 2,044.80 = 1,026.68 I owe

Their calculations (receipt is strange) show same total as I got for AP renewal (3,071.48) but they show I end up owing 1,149.36. Looks like they charged me tax twice?? Or did I not calculate correctly. Thank you for helping!

 

[Robo]

I posted a week or 2 ago about upgrading our 6-day hoppers (in a Free-Dining package) to renewal AP's. I had pre-calculated the total I thought it would be and proceeded to the International Gateway entrance to upgrade my tickets. The CM was having difficulties, so she called someone 2x and finally came up with a total which did not match mine, but at the time I just didn't have the time to question it. Now that I'm home, I've just re-calculated everything again and I still don't come up with what she did.

A. Can I call Ticketing and inquire? Before I do, can someone check my math:

My calculations:

B. Plat. Pass Renewal 767.87 x 4
C. 6-day hoppers 511.20 x 4

D. 3,071.48 - 2,044.80 = 1,026.68 I owe

Their calculations (receipt is strange) show same total as I got for AP renewal (3,071.48) but they show I end up owing 1,149.36.
E. Looks like they charged me tax twice?? Or did I not calculate correctly. Thank you for helping!

View attachment 347632

A. Yes.
B. Does that price include tax? (If so, there should not be any tax on a separate line on the receipt.)
C. Correct.
D. Correct. (If you have included tax in all ticket prices.)
E. Maybe. (I need the answer to my question B above.)

 

[TJA]

A. Yes.
B. Does that price include tax? (If so, there should not be any tax on a separate line on the receipt.)
C. Correct.
D. Correct. (If you have included tax in all ticket prices.)
E. Maybe. (I need the answer to my question B above.)

B. According to AllEars that does include tax. The chart says 721 pretax and 767.87 with tax.

On the receipt, that 187.48 doesn't seem to fit in anywhere.

I believe I was overcharged 122.68.

If you agree with me, which phone number should I call?

 

[cocoabean1]

Question for you Disney guys- I have a 3 day park hopper that I got from AAA. I have already added the ticket to my reservation, can I call Disney and add 2 or 3 more days to the ticket? We will be staying at BC for 3 nights then Bonnet Creek for 5 nights. I don't want to wait until we get to Florida- I want to be able to make my FP choices at 30 days out from when we get at Bonnet Creek. I need a ticket to be able to make FP's right?

 

[Robo]

B. According to AllEars that does include tax. The chart says 721 pretax and 767.87 with tax.

On the receipt, that 187.48 doesn't seem to fit in anywhere.

I believe I was overcharged 122.68.

If you agree with me, which phone number should I call?

WDW Ticketing:
(407) 566-4985 (option 5)
Hours: 8:30am-4:30pm ET Mon-Sat

 

[Robo]

Question for you Disney guys-
1. I have a 3 day park hopper that I got from AAA. I have already added the ticket to my reservation,
2. can I call Disney and add 2 or 3 more days to the ticket? We will be staying at BC for 3 nights then Bonnet Creek for 5 nights.
3. I don't want to wait until we get to Florida- I want to be able to make my FP choices at 30 days out from when we get at Bonnet Creek.
4. I need a ticket to be able to make FP's right?

1. OK.
2. Not in advance. It can be done easily at any ticket booth or Guest Relations after you arrive at WDW.
3. Sorry, but that's how it works if you have 3rd party "discounted" tickets.
4. Yes. That's why its important to buy the correct number of days when you buy discounted tickets.
(Since you have already added those tickets to your MDX account, I don't think even AAA can help you at this point.)

 

[cocoabean1]

thanks- I guess my only choice is to wait until I get there or buy another ticket from AAA

 

[Robo]

thanks- I guess my only choice is to wait until I get there or buy another ticket from AAA

Yes.
It will actually be more economical for you to buy a new ticket from AAA (or other discounter) that WILL cover ALL of your
upcoming trip.
THEN, create a "fake name" in your MDX account and transfer your first (current) AAA ticket to that fake name and that way your current ticket will stay safe and unused until you make a future trip to WDW and can use that ticket.

 

[TJA]

Great info, thanks Robo. I will post update after I call on Tuesday.

 

[Ladybugsy]

Hi Robo

Please see my answers below in Red



Thanks again for the assistance!

(Edited to add, I see this didn't quote all of our message. It was regarding the price of the 4 day park hopper (required for free dinging this year) being more expensive than the Florida Resident annual pass and the possibliity that they would let me do a one for one upgrade rather than pay to upgrade to a normal Annual Pass. )Robo, not sure if you remember our previous conversation but I had another question on this. I see that you stated that tickets purchased in a package could be upgraded 10 days prior to arrival. Should I be forced to upgrade to the regular annual pass rather than the Florida Resident, would it be wise to do so 3 days in advance of arrival so that I could take advantage of EVERY SINGLE person in my party having Photopass? total waste for us all to have this but I may as well get the most out of it if I have to pay the difference.

 

[Ladybugsy]

duplicate

 

[Robo]

(Edited to add, I see this didn't quote all of our message. It was regarding the price of the 4 day park hopper (required for free dinging this year) being more expensive than the Florida Resident annual pass and the possibliity that they would let me do a one for one upgrade rather than pay to upgrade to a normal Annual Pass. )Robo, not sure if you remember our previous conversation but I had another question on this. I see that you stated that tickets purchased in a package could be upgraded 10 days prior to arrival. Should I be forced to upgrade to the regular annual pass rather than the Florida Resident, would it be wise to do so 3 days in advance of arrival so that I could take advantage of EVERY SINGLE person in my party having Photopass? total waste for us all to have this but I may as well get the most out of it if I have to pay the difference.

Memory Maker that is included with the AP does not require 3-day advance purchase in order to get all of the photos for your trip.
That 3-day prior purchase is just related to guests who want to get the Memory Maker/Photopass at the discounted advance-purchase price.

 

[Ladybugsy]

Thank you!

 

[5DisneyNuts]

Hi! I have been reading through this thread, but I'm still unsure on something. I have unused tickets that I purchased in the past from UT and PS.

Is there a way to tell by looking at the back of the ticket if they are the expiring kind? On one ticket I have a date stamp of 1/11/2018 and the other 6/8/2016, but there is no language stating they must be used by a certain date, or any expiration date. The date is listed in the bottom left where it says:
########
"7 Day 1 Theme Park Per Day Ages 10+
01/11/2018 WTS: XXXXXXXXXXXXX

Thank You!