Thread for allergy foods updates

[livndisney]

I spoke with another chef this week. Even they are not able to get updated lists from Special Diets. He encouraged me to have EVERYONE continue to contact Special Diets on a regular basis.

Despite knowing we would be at the tea for over 6 weeks, the ONLY gluten free he could offer was as he put it "dry UDI bread" or strawberries.

I also had to fuss with the server, we went over that dd needed rice milk because she is DF 3 times, she then stuck the tray full of chocolate and cream filled pastries in her face and told her she could pick two

 

[SDSorority]

Here's what I got from Special Diets just a few minutes ago. I had asked for a complete list of allergen information, specifically gluten-free, but really whatever they could give me. This is the response I got (it also had the normal "Guest Allergy Dietary Request Form" attached. I have bolded areas of interest:

**************************
Dear Ann,
Thank you for inquiring about how Walt Disney Parks and Resorts handles special dietary requests.
Walt Disney Parks and Resorts Food & Beverage team is committed to offering a wide range of options to accommodate Guests with food allergies or intolerances. I'm sorry if you had challenges locating gluten free and soy free items on your previous visit. When booking your dining reservations, please be sure to advise the Cast Member of your special dietary restrictions. If you book online, please make sure you include your dietary restrictions on each reservation. If you have already booked your reservations and you are not sure you included the restrictions, please contact our Disney Reservation Center at 407-WDW-Dine or 407-939-3463. Guests are also welcome to speak to a chef or a manager on duty when arriving at the dining location.
We continue to take great pride in the selection of offerings we have available for Guests with special dietary needs. As you know, the marketplace continues to change with new products continuously being introduced and our chefs regularly evaluate the available products with quality and flavor being paramount. Our special dietary needs offerings continue to evolve and product availability may vary throughout our Parks and Resorts. Our goal is to continue to provide our Guests with items that meet our high quality standards while accommodating as many requests as possible.
Due to the large volume of meals we serve, vendors and suppliers also occasionally substitute products. Therefore menu items and preparation are often updated and we do not currently have product lists to send in advance of your visit. However, we are currently providing bakery items from the Enjoy Life, Go Raw and OMG Manufacturers to name a few along with Rocky Mountain Popcorn, and Surf Sweets Jelly Beans throughout our Parks and Resorts. We also have carry Udis brand hot dog buns, hamburger buns and white and whole grain bread. The oil in our Parks is 100% high oleic canola oil. Our french fries are typically fried separately. However, there may be a chance for cross-contamination. As always, for your safety, we encourage you to speak to a Chef or Manager when you arrive at each location. He or she will be happy to assist with your selection and advise you if baked fried are available at that location. They can also provide product labels and ingredients for menu items. You may also provide this information on the attached form.

Walt Disney Parks and Resorts will use reasonable efforts to prevent the introduction of the allergen of concern into the food through close attention during our sourcing, preparation and handling processes. However, it is ultimately up to the Guest to use his or her individual discretion to make an informed choice regarding whether to order any particular items. Walt Disney Parks and Resorts cannot guarantee that allergens may not have been introduced during another stage of the food chain process or, even inadvertently, during preparation. We do not have separate kitchens to prepare allergen-free items or separate dining areas for Guests with allergies or intolerances.
Table-service restaurants that accept reservations at Walt Disney Parks and Resorts can accommodate most food allergies or intolerances.
Common Food Allergies include:
- gluten or wheat
- shellfish
- soy
- lactose or dairy
- peanuts and tree nuts
- fish
- eggs
- corn
If a member of your party has any of the common food allergies listed above, please speak with a chef or a manager on duty when arriving at the dining location. They will be happy to assist with your selection and provide product labels and ingredients for menu items.
The locations listed below have Quick-Service menu items or products that, upon request, may accommodate common food allergy or intolerance requirements.
Disney's Animal Kingdom Theme Park:
- Restaurantosaurus
- Flame Tree Barbecue
Disney's Hollywood Studios:
- Backlot Express
- Studios Catering Co.
- ABC Commissary
- Toy Story Pizza Planet
Epcot:
- Liberty Inn
- Sunshine Season
Magic Kingdom Park:
- Cosmic Ray's Starlight Café
- Pecos Bill Tall Tale Inn & Café
- Main Street Bakery
- Columbia Harbor House
- The Pinocchio Village House
Most Quick-Service locations in the Walt Disney Resorts are able to accommodate special dietary needs and provide menu items and ingredients upon request.
For prepackaged items, we recommend that Guests read the ingredient list on the label before purchasing any product.
All our Chefs in our Theme Parks and Resorts are trained to handle allergies and take every precaution against any cross contact. As mentioned previously, due to the large volume of meals we serve, vendors and suppliers occasionally swap out product. Therefore, menu items and preparation are often updated. We stress that you ask to speak to a Chef or Manager when you arrive at each location. They will be happy to assist with your selection and provide product labels and ingredients for menu items.
Because of the restrictive nature of the Feingold Diet, we encourage you to fill out the Special Dietary Request Form and return it by email to specialdiets@disneyworld.com or fax to 407-560-2992. Be sure to list the restaurant names, reservation number(s) and dates where you plan to dine. This way we can alert all the various restaurant Chefs and Managers of your upcoming visit and there would be no need for you to contact the individual restaurants directly.
The restaurants will do their best to accommodate Guest dietary requirements, but cannot guarantee they will be able to meet all requests. For additional information, we encourage you to visit our website http://disneyworld.disney.go.com/faq/dining
Sincerely,
Wendi Anderson
Special Diets Team
Guest Services
Walt Disney World Resort

*************************************

.....sooooo, pretty generic still. I didn't know they were carrying Go Raw products now- has anyone seen these? Most of the time they're nut bars I think- they sell them at Starbucks.

 

[3prettyprincesses]

Here's what I got from Special Diets just a few minutes ago. I had asked for a complete list of allergen information, specifically gluten-free, but really whatever they could give me. This is the response I got (it also had the normal "Guest Allergy Dietary Request Form" attached. I have bolded areas of interest:

**************************
Dear Ann,
Thank you for inquiring about how Walt Disney Parks and Resorts handles special dietary requests.
Walt Disney Parks and Resorts Food & Beverage team is committed to offering a wide range of options to accommodate Guests with food allergies or intolerances. I'm sorry if you had challenges locating gluten free and soy free items on your previous visit. When booking your dining reservations, please be sure to advise the Cast Member of your special dietary restrictions. If you book online, please make sure you include your dietary restrictions on each reservation. If you have already booked your reservations and you are not sure you included the restrictions, please contact our Disney Reservation Center at 407-WDW-Dine or 407-939-3463. Guests are also welcome to speak to a chef or a manager on duty when arriving at the dining location.
We continue to take great pride in the selection of offerings we have available for Guests with special dietary needs. As you know, the marketplace continues to change with new products continuously being introduced and our chefs regularly evaluate the available products with quality and flavor being paramount. Our special dietary needs offerings continue to evolve and product availability may vary throughout our Parks and Resorts. Our goal is to continue to provide our Guests with items that meet our high quality standards while accommodating as many requests as possible.
Due to the large volume of meals we serve, vendors and suppliers also occasionally substitute products. Therefore menu items and preparation are often updated and we do not currently have product lists to send in advance of your visit. However, we are currently providing bakery items from the Enjoy Life, Go Raw and OMG Manufacturers to name a few along with Rocky Mountain Popcorn, and Surf Sweets Jelly Beans throughout our Parks and Resorts. We also have carry Udis brand hot dog buns, hamburger buns and white and whole grain bread. The oil in our Parks is 100% high oleic canola oil. Our french fries are typically fried separately. However, there may be a chance for cross-contamination. As always, for your safety, we encourage you to speak to a Chef or Manager when you arrive at each location. He or she will be happy to assist with your selection and advise you if baked fried are available at that location. They can also provide product labels and ingredients for menu items. You may also provide this information on the attached form.

Walt Disney Parks and Resorts will use reasonable efforts to prevent the introduction of the allergen of concern into the food through close attention during our sourcing, preparation and handling processes. However, it is ultimately up to the Guest to use his or her individual discretion to make an informed choice regarding whether to order any particular items. Walt Disney Parks and Resorts cannot guarantee that allergens may not have been introduced during another stage of the food chain process or, even inadvertently, during preparation. We do not have separate kitchens to prepare allergen-free items or separate dining areas for Guests with allergies or intolerances.
Table-service restaurants that accept reservations at Walt Disney Parks and Resorts can accommodate most food allergies or intolerances.
Common Food Allergies include:
- gluten or wheat
- shellfish
- soy
- lactose or dairy
- peanuts and tree nuts
- fish
- eggs
- corn
If a member of your party has any of the common food allergies listed above, please speak with a chef or a manager on duty when arriving at the dining location. They will be happy to assist with your selection and provide product labels and ingredients for menu items.
The locations listed below have Quick-Service menu items or products that, upon request, may accommodate common food allergy or intolerance requirements.
Disney's Animal Kingdom Theme Park:
- Restaurantosaurus
- Flame Tree Barbecue
Disney's Hollywood Studios:
- Backlot Express
- Studios Catering Co.
- ABC Commissary
- Toy Story Pizza Planet
Epcot:
- Liberty Inn
- Sunshine Season
Magic Kingdom Park:
- Cosmic Ray's Starlight Café
- Pecos Bill Tall Tale Inn & Café
- Main Street Bakery
- Columbia Harbor House
- The Pinocchio Village House
Most Quick-Service locations in the Walt Disney Resorts are able to accommodate special dietary needs and provide menu items and ingredients upon request.
For prepackaged items, we recommend that Guests read the ingredient list on the label before purchasing any product.
All our Chefs in our Theme Parks and Resorts are trained to handle allergies and take every precaution against any cross contact. As mentioned previously, due to the large volume of meals we serve, vendors and suppliers occasionally swap out product. Therefore, menu items and preparation are often updated. We stress that you ask to speak to a Chef or Manager when you arrive at each location. They will be happy to assist with your selection and provide product labels and ingredients for menu items.
Because of the restrictive nature of the Feingold Diet, we encourage you to fill out the Special Dietary Request Form and return it by email to specialdiets@disneyworld.com or fax to 407-560-2992. Be sure to list the restaurant names, reservation number(s) and dates where you plan to dine. This way we can alert all the various restaurant Chefs and Managers of your upcoming visit and there would be no need for you to contact the individual restaurants directly.
The restaurants will do their best to accommodate Guest dietary requirements, but cannot guarantee they will be able to meet all requests. For additional information, we encourage you to visit our website http://disneyworld.disney.go.com/faq/dining
Sincerely,
Wendi Anderson
Special Diets Team
Guest Services
Walt Disney World Resort

*************************************

.....sooooo, pretty generic still. I didn't know they were carrying Go Raw products now- has anyone seen these? Most of the time they're nut bars I think- they sell them at Starbucks.

Thanks for posting this. Sounds as if they're still working out the kinks. I'm glad they still carry the Enjoy Life stuff, we really like it and it covers both mine and my DD's various allergies.

Ugh, I hate the Go Raw products. They taste nasty, like rancid bird food! I wish they'd carry the Kind bars, those are good. I've never tried the OMG stuff yet but I've heard decent reports.

The only thing that put me off is their statement about how vendors change their supplies, etc. so they do not have current lists. I hope that doesn't mean they aren't planning to send those lists anymore when you contact Special Diets.

 

[EEyorelover22]

We are gluten free and dairy free and prefer no eggs. We arrived yesterday and had a bad and good experience last night at dinner. W went to ESPN Zone and was told they could do gluten free but no dairy free as all the buns had dairy in them. I thought I read before they do not, even though they say that, but the chef was quite unenthused and I did not have the energy to argue after a long car ride. He also said the fries were fried with the chicken tenders and there was no oven there so they could not make any baked ones separately. We could have grapes he decided. LOL. So needless to say we left and took the boat over to Beaches and Cream. There we had burgers with gluten free buns (Udis so they do have eggs) and they had toffuti and wnrice dream ice cream. They also did fries- they get them from Hurricane Hannahs which has a designated fryer. It was good- we eat very organic/grassfed meats/etc at home so certainly it's a different quality than we are used to but we know coming down to Disney that is going to be the case.

After our terrible experience at ESPN I stopped in a Kouzzinas where we have a breakfast reservation just to make sure that we could eat there in the morning. The nicest chef Dee came out and assured me that they could do gluten,dairy, egg,and corn free Mickey waffles, chicken sausage, bacon, breads, etc. She was so nice and I just wanted to decide to eat every mea; there! Anyhow, we are headed there in a bit and I am hoping it goes as easy as she made it sound......

Are the waffles and pancakes corn free for sure? Maybe there is hope I can eat breakfast in a few places.

 

[EEyorelover22]

Good morning, everyone,

I was very worried when I started this thread. My trip was looming and I was sure that things were going to be terrible.

I'm mentioned a few times of what I did and, luckily, everything was really good.

I was very clear with special diets from the get-go that the chefs absolutely needed to call me. They mentioned that had I not heard from all of them within two weeks to call again. There were three I didn't hear from, and I called again. One of them was so helpful that he gave me his direct contact and said that if a few more days went by, to call him again and he would call them himself.

I'm returned from my trip now and I am going to do a full review soon. Let me assure you, things aren't as bad as they seem. I can only imagine it might be frustrating for someone who is really picky, but we had loads to choose from (and with multiple allergies/restrictions).

Both chefs and CS managers aren't fond of the Udi's switch because there aren't as many options for people. I heard that everywhere, even before addressing my own opinion.

One of the head managers of customer relations at our resort used to be the head of Food and Beverage for years. I told her my concerns and she said they are trying to fix the issue. She also said that, unfortunately, they are tied to many suppliers, and if those suppliers change, they have to go with what their suppliers give them (IE Kikkoman versus Silk soy milk, et cetera).

Before I went on my trip, every single chef contacted me and remembered me when I got to their restaurant. The only chef that did not contact me? Well, we cancelled that one (but also because we changed our mind in general).

We never had a problem at counter service. Since we stayed for 15 days, that is a lot of food we ate!

If anyone has specific questions about certain restaurants or any details before I get my full review up, please let me know. I'm more than happy to address what I discovered and tips to help make your trip better.

Laurie

Waiting for your review...so I can dream of perhaps eating somewhere in the World. One night on Christmas would be nice. I am not hopeful though with all of my allergies.

 

[nfceagles]

The only thing that put me off is their statement about how vendors change their supplies, etc. so they do not have current lists. I hope that doesn't mean they aren't planning to send those lists anymore when you contact Special Diets.

That is what I am beginning to suspect. Hope not.

 

[Shadow02]

Are the waffles and pancakes corn free for sure? Maybe there is hope I can eat breakfast in a few places.

The chef at Kouzzina's said theirs were- but I did not question it because we are just dairy, gluten, and egg free......

 

[EEyorelover22]

The chef at Kouzzina's said theirs were- but I did not question it because we are just dairy, gluten, and egg free......

Thank you. I am glad I found this thread, but I am pretty sure I won't be able to eat at WDW. I did send an email and asked about these pancakes in particular.

I am also worried about being charged a fee to sit with my family when they are eating and I am not. That would be a bummer especially since we are going over Christmas.

 

[livndisney]

Thank you. I am glad I found this thread, but I am pretty sure I won't be able to eat at WDW. I did send an email and asked about these pancakes in particular.

I am also worried about being charged a fee to sit with my family when they are eating and I am not. That would be a bummer especially since we are going over Christmas.

In my experience at a buffet, you WILL be charged just for being there. The only exception was when I had a Chef at H & V clearly did not understand allergies. He felt that just taking an allergen off cooked food "worked". Even when the server saw I had not eaten a thing, it was a major hassle for the manager to "make an exception this time".

If you plan to go to a buffet and not eat, you should expect to pay per Disney policy.

Non-buffet places have not been a problem.

 

[EEyorelover22]

Thanks...that is good to know. I knew about the buffets and I understand because of abuse of that I'm sure. It will be interesting to see what I hear back from the email that I sent.

 

[3prettyprincesses]

Well, I just received a response from Special Diets. It's very much like the one SDSorority posted above. The only exception is that in my email, they did NOT list any GF food at all. I thought that was strange since I specifically asked about gluten free and tree nuts. Whatever. I'm pretty annoyed because it sounds like a stupid form letter and basically said they can't guarantee ANY meal prepared will be allergen free for you. I hope this is all because they're in transition with their suppliers because it certainly doesn't give me warm fuzzies about eating there. Forgot to mention that this current letter is different from the ones I received in 2010 and 2011. Here's the email below:

Dear XXX,

Thank you for inquiring about how Walt Disney Parks and Resorts handles special dietary requests.

Walt Disney Parks and Resorts Food & Beverage team is committed to offering a wide range of options to accommodate Guests with food allergies or intolerances. When booking your dining reservations, please be sure to advise the Cast Member of your special dietary restrictions. If you book online, please make sure you include your dietary restrictions on each reservation. If you have already booked your reservations and you are not sure you included the restrictions, please contact our Disney Reservation Center at 407-WDW-Dine or 407-939-3463. Guests are also welcome to speak to a chef or a manager on duty when arriving at the dining location.

Whether dining at a table-service or quick-service restaurant, Guest food allergy or intolerance requirements will be addressed when brought to our attention. Due to the large volume of meals we serve, vendors and suppliers occasionally swap out product. Therefore, menu items and preparation is often updated.

Walt Disney Parks and Resorts will use reasonable efforts to prevent the introduction of the allergen of concern into the food through close attention during our sourcing, preparation and handling processes. However, it is ultimately up to the Guest to use his or her individual discretion to make an informed choice regarding whether to order any particular items. Walt Disney Parks and Resorts cannot guarantee that allergens may not have been introduced during another stage of the food chain process or, even inadvertently, during preparation. We do not have separate kitchens to prepare allergen-free items or separate dining areas for Guests with allergies or intolerances.

Most restaurants offer no sugar added, low fat, low sodium, vegetarian or vegan options. Advance arrangements are not necessary for guests with lifestyle dietary requests. Guests can discuss this with their server upon arrival at the restaurant.

Most Walt Disney Parks and Resorts table service restaurants that accept reservations can accommodate Kosher meals if requested at least three days in advance by calling 407-939-3463.

Table-service restaurants that accept reservations at Walt Disney Parks and Resorts can accommodate most food allergies or intolerances.

Common Food Allergies include:

- gluten or wheat
- shellfish
- soy
- lactose or dairy
- peanuts and tree nuts
- fish
- eggs
- corn

If a member of your party has any of the common food allergies listed above, please speak with a chef or a manager on duty when arriving at the dining location. They will be happy to assist with your selection and provide product labels and ingredients for menu items.

The locations listed below have Quick-Service menu items or products that, upon request, may accommodate common food allergy or intolerance requirements.

Disney's Animal Kingdom Theme Park:

- Restaurantosaurus
- Flame Tree Barbecue

Disney's Hollywood Studios:

- Backlot Express
- Studios Catering Co.
- ABC Commissary
- Toy Story Pizza Planet

Epcot:

- Liberty Inn
- Sunshine Season

Magic Kingdom Park:

- Cosmic Ray's Starlight Café
- Pecos Bill Tall Tale Inn & Café
- Main Street Bakery
- Columbia Harbor House
- The Pinocchio Village House


Most Quick-Service locations in the Walt Disney Resorts are able to accommodate special dietary needs and provide menu items and ingredients upon request.

For prepackaged items, we recommend that Guests read the ingredient list on the label before purchasing any product.

All our Chefs in our Theme Parks and Resorts are trained to handle allergies and take every precaution against any cross contact. As mentioned previously, due to the large volume of meals we serve, vendors and suppliers occasionally swap out product. Therefore, menu items and preparation are often updated. We stress that you ask to speak to a Chef or Manager when you arrive at each location. They will be happy to assist with your selection and provide product labels and ingredients for menu items.

The oil used in our parks is 100% high oleic canola oil. Peanut oil is not used in our parks. However, some entrées may contain peanuts or peanut sauce.

Please be aware that at Disney's Animal Kingdom Theme Park, our Animal Programs keepers roam the Park throughout the day and at any given time could have nuts in their pocket to use for demonstration and educational purposes while handling birds. Birds are located in just about every area of the Park. Be mindful that these keepers would have nut oil on their hands and remnants in their clothing.

The restaurants will do their best to accommodate Guest dietary requirements, but cannot guarantee they will be able to meet all requests. For additional information, we encourage you to visit our website

http://disneyworld.disney.go.com/faq/dining/

I hope your visit is enjoyable.

Sincerely,

Rachel Novak
Special Diets Team
Guest Services
Walt Disney World Resort

 

[EEyorelover22]

It will be interesting to see what response I get to my email. I basically said "don't sugar coat it." If I cannot eat at WDW, I will plan for that, but I'd like to know ahead of time and my adult children can eat and DH and I will make other arrangements or I will avoid buffets too so I am not charged for a meal I don't eat and I'll just sit with the family. I do that here all the time. It's just not worth it.

The buffets never seem to be able to help me out even when I was able to eat more.

I found my insulated Disney backpack and I'll bring it with me with lunch and dinner.

 

[GAGirlInVA]

I'm so upset about these changes. I can't get ANY answers about what Xander can eat (or might be able to eat as long as there are no menu changes.) He is dairy, egg, soy and blueberry free.

Does Disney not understand that showing up, with a family of 7, with a THREE year old that cannot eat anything and everything, but without any idea what he could possibly eat, is stressful?

I want to scrap our whole vacation.

If only he didn't want to see Handy Manny so badly.

I fully admit it may be pregnancy hormones, but I am near tears in frustration.

 

[livndisney]

I'm so upset about these changes. I can't get ANY answers about what Xander can eat (or might be able to eat as long as there are no menu changes.) He is dairy, egg, soy and blueberry free.

Does Disney not understand that showing up, with a family of 7, with a THREE year old that cannot eat anything and everything, but without any idea what he could possibly eat, is stressful?

I want to scrap our whole vacation.

If only he didn't want to see Handy Manny so badly.

I fully admit it may be pregnancy hormones, but I am near tears in frustration.

I really understand your frustration, but please try not to stress too much. I can tell you dd is dairy, soy and apple free-she has never starved

Keep in mind-there is always cut fruit. MK has a baked potato cart. Hamburgers can be made without buns. Carrots are everywhere. Several places have the allergen free chicken.

 

[EEyorelover22]

I received the same email that everyone else received for the most part. They did mention paying for a buffet meal if I don't eat which I already knew and they did NOT answer my question about the pancakes and if they were corn free.

I am glad it's me and not my young child. My kids are college aged and have no food issues.

There are two places that I know I wouldn't go to due to my experiences before: CRT and H&V.

I think if you have the "traditional" allergies, you would be fine.
Except corn...corn is a biggie and for me with all the others I have, throw in corn and I'm out of luck.

 

[EEyorelover22]

I received another email back from Special Diets about the pancakes. They refused to answer if they were corn free and that I had to talk with the chef when I arrive and mentioned the switching of vendors, etc. I'm not sure how that works with the new $10 no show fees for some places if a person arrives and finds out they cannot eat anything.

 

[3prettyprincesses]

I received another email back from Special Diets about the pancakes. They refused to answer if they were corn free and that I had to talk with the chef when I arrive and mentioned the switching of vendors, etc. I'm not sure how that works with the new $10 no show fees for some places if a person arrives and finds out they cannot eat anything.

If they use the Namaste pancake mixes (they have in the past), then those ARE corn free. They are actually wheat, gluten, corn, soy, potato, peanuts, tree nuts, dairy and casein free. Whew, that was a mouthful!

I can't imagine that if you arrived for your ADR and the chef told you that he was unable to accomodate you, they'd charge you the $10 no show fee. Technically you did show up.

 

[EEyorelover22]

If they use the Namaste pancake mixes (they have in the past), then those ARE corn free. They are actually wheat, gluten, corn, soy, potato, peanuts, tree nuts, dairy and casein free. Whew, that was a mouthful!

I can't imagine that if you arrived for your ADR and the chef told you that he was unable to accomodate you, they'd charge you the $10 no show fee. Technically you did show up.

thank you and I wrote that down so I can ask. I will avoid the $10 cancel fee places...but you are right...I did show up.

 

[GAGirlInVA]

Here is my email I got from today. I specifically asked if Disney has any bread that is dairy, egg and soy free. Got a lovely form letter. Then my DH called and she just read the email to him again. *sigh*

Dear Ms. XXXX,

Thank you for your email to the Walt Disney World Resort.

I am very sorry for the disappointment you experienced during the
product changes for special dietary offerings. I wanted to personally
assure you that your feedback has been taken seriously and let you know
how much we appreciate your comments. Our Guests? feedback allows for
our continual growth and the preservation of the magic Walt Disney
dreamed about.

We continue to take great pride in the selection of offerings we have
available for Guests with special dietary needs. As you know, the
marketplace continues to change with new products continuously being
introduced and our chefs regularly evaluate the available products with
quality and flavor being paramount.

Our special dietary needs offerings continue to evolve and product
availability may vary throughout our Parks and Resorts. Our goal is to
continue to provide our Guests with items that meet our high quality
standards while accommodating as many requests as possible.

Due to the large volume of meals we serve, vendors and suppliers also
occasionally substitute products. Therefore menu items and preparation
are often updated. However, we are currently providing bakery items
from the Enjoy Life and OMG Manufacturers along with Rocky Mountain
Popcorn, and Surf Sweets Jelly Beans throughout our Parks and Resorts.
As always, for your safety, we encourage you to speak to a Chef or
Manager when you arrive at each location. He or she will be happy to
assist with your selection and provide product labels and ingredients
for menu items.

Our Guests' feedback, as well as their continued enthusiasm for our
products and services, is very important to us. As always, our Special
Diets Team is committed to providing you with personalized service. If
you have any additional questions, please contact us at 407-824-5967
during our business hours of Monday through Friday between 9 a.m. and 5
p.m. or on Saturday and Sunday between 10 a.m. and 5 p.m. EST.

We look forward to future opportunities to entertain you.

Sincerely,

Rachel Novak
Special Diets
Guest Services
Walt Disney World Resort

--------------------------------

She couldn't even tell us the ingredients on the OMG! products she wrote us about.

Guess who isn't going back to Disney unless something changes? DH is ticked.

 

[EEyorelover22]

The Enjoy Life brand...anyone who has corn allergies should beware. I cannot eat this brand. I had a severe reaction last fall.

I am sure that's why they are not more specific. Each individual person may react to something while another will not or may not be as severe.

I do hope those of you with young children can find some places that work for them. This would be very upsetting.