How long does it take to hear back from Swagbucks customer service?
I am so frustrated - I had $75 in GC, 800 SB, and a lot of pending SB from making purchases, and my account went POOF! into oblivion. I sent them a message yesterday.
Did they disable your account? They have done this to me twice. I usually had it resolved within a day. I am not sure what GCs are you getting, but I get Target GCs, I immediately enter them into Target's program. That way they will not be lost with an SB issue (which I have had a few times lately).
Went on today and there was a 100SB offer from Glade and just like that, my first goal was met!
I can't log in, and, if I try to change my password, it says "Your email address was not found in our system." Is that what it says when the account is disabled?
How long does it take to hear back from Swagbucks customer service?
I am so frustrated - I had $75 in GC, 800 SB, and a lot of pending SB from making purchases, and my account went POOF! into oblivion. I sent them a message yesterday.
Did they disable your account? They have done this to me twice. I usually had it resolved within a day. I am not sure what GCs are you getting, but I get Target GCs, I immediately enter them into Target's program. That way they will not be lost with an SB issue (which I have had a few times lately).
No, it specifically says it's been disabled.
Actually no, it doesn't say that. I found out because when I went to login it said my information was not in the system. That is why they piss me off because without warning or explanation they have disabled my account twice when in the end, I did not break their rules. It just wouldn't let me login, which makes reporting the problem also very annoying.
When you redeem a gift card from Swagbucks, immediately claim it and enter the information into a database or spreadsheet. That way, you always have access to it, no matter what happens to Swagbucks (the company/the website) or your SB account. The e-gift cards have no expiration date, so you can hold onto the
Actually no, it doesn't say that. I found out because when I went to login it said my information was not in the system. That is why they piss me off because without warning or explanation they have disabled my account twice when in the end, I did not break their rules. It just wouldn't let me login, which makes reporting the problem also very annoying.
Were you permanently banned?Well when I was banned it said that the account had been disabled. Not that I couldn't log in.
Went on today and there was a 100SB offer from Glade and just like that, my first goal was met!
DH did the nature conservancy offer, but has not received his points after waiting the 3 business days. I hope we can get them, it was 2500SB for a $25 donation (which we would make anyways).
Went on today and there was a 100SB offer from Glade and just like that, my first goal was met!
DH did the nature conservancy offer, but has not received his points after waiting the 3 business days. I hope we can get them, it was 2500SB for a $25 donation (which we would make anyways).
Were you permanently banned?
What was their reasoning as to why they banned you? I realize it's their company, they can do whatever. I'm just wondering if they gave a reasonI had to ask(beg) to be reinstated. So it could've been a permanent banning, but after they heard me out, they allowed me to have my account back. My SB were still there.
I had to ask(beg) to be reinstated. So it could've been a permanent banning, but after they heard me out, they allowed me to have my account back. My SB were still there.