Those that booked the 2026 member cruise and used the Chase Disney Visa….

[Grandmatoone]

For those that booked the DVC member cruise leaving out of Southampton on 8-31-2026 and paid for it with their Chase Disney Visa PLEASE check your statements. We should be entitled to the 6 month no interest grace period for that charge. Myself and another Disboards member have been in touch with Member services regarding this issue with no resolution yet. We have both tried to resolve this with Chase multiple times to no avail, and have reached out to the Member Satisfaction team and Bill Diercksen. Member services has indicated that the matter is being investigated.

Kindly let me know if this cruise charge was correctly coded and if you are receiving the 6 month no interest charged promotion. Thank you for your time!

 

[CDKG]

I have now been charged interest twice, totaling almost $200. Should @Grandmatoone and I the assume lack of response means others who booked the 2026 DVC Member Cruise on their Disney Visa received the interest free promo?

I will be calling DVC Member Services again today to see if we are any closer to a resolution. Being able to confidently state others received the promo would help.

 

[Grandmatoone]

I just received my statement as well. I too am erroneously being charged interest on my 2026 member cruise.

I, as well as CDKG have emailed Chase regarding this problem. Chase sent us both letters denying that this cruise qualified for the no interest promotion.

We both wrote to the DVC member satisfaction team as well as the leader of DVC, Bill Dierksen. We’ve been told that “they are working on it.” It’s been months now and we’ve not heard of any resolution.

Any input from fellow members would be most appreciated.

 

[Kingkonig]

I’ve never figured out how and why certain things qualify for the 6 months interest free and those that don’t.

I’m sure it’s written somewhere, but these days when paying for something at Disney it’s more of a “if I get it great, if not oh well”. Which isn’t what I want when using a card for promotional benefits!

 

[cruisehopeful]

I just got the card so I recently read what qualifies. It says you have to book directly through DCL to get the 6 months no interest. Since DVC is considered the travel agent, I wouldn't expect to get the interest free financing. It sucks, but that's how I read the information on how to get interest free on a cruise.

 

[CDKG]

Do you work for Chase? Because that argument sounds familiar…

Historically, the MC has always received the promo. I received the promo myself when booking this year’s MC and believe the majority of members using their Disney Visa to book next year’s MC also received it. We seem to be an anomaly (an anomaly that has happened before and was corrected after several months of persistence). It’s a very long story… Please see the 2026 DVC Member Cruise (or 2021 MC) thread(s) for more background.