We used ME this past April - and I can't thank them enough for the unbelievable job.
I was so tired from all the Disney fun with the DH & 4 kids that both DS (18 mths) & I fell asleep on the bus on the way back to the airport. My digital camera fell out of my pocket and my DD (8) used it to take a photo of us sleeping, then out it back on the seat. When we arrived at the airport I jumped up & didn't notice the camera had fallen out.
After we had gone through security I noticed no camera & just about became hysterical. Starting calling from the cell phone to ME to track down the bus - was it still at airport, calling Disney L&F, calling airport L&F - anyone I could think of because of course all our memories of Thomas's first trip were on that camera.
2 days later at home, I finally got through to the right sequence of people. The ME driver had found the camera & brought it to airport L&F, who in fact still had it. And they Fed Ex'd it back to me - with all our photos still on it!
Although I called ME several times and confirmed that our bus run had been the last of the day, but our

driver had been a last minute substitute, so they could never seem to figure out who had actually been responsible for our magic that day. I still wish we could somehow thank him personally and I think about him everytime I look through our photos of that trip.
Not to mention all the other benefits of ME with baggage handling, etc.
Obviously I recommend ME & will be using again in november.