This just isn't right

[Kendallkat2]

I wanted to get a room at a value resort using the AP code for just 1 night. Couldn't get it. I was playing around with the passholder's site and put in dates (1 being the 1 day I wanted) for a week. Well it came up as available at the AP rate! What kind of c--- is that?

Obviously Disney doesn't want us using our AP discount the way we would like. I could reserve what I can and cancel the nights I don't want but I got another room outside of Disney using Priceline and can't be reimbursed!

Oh well it is just 1 night but it just really, really makes me mad!

Beth

 

[diathoney]

Call and tell them you see the night available on the website. I have better luck on the phone than on the website.

 

[Sammie]

What happened on the online site when you tried to book one night. If it comes up for the one night book it, if it is not coming up then that means that at that time there is probably a minimum night limit. Sometimes it is 3 nights required to get an AP discount.

All your AP guarantees you is discounted park admission, nothing is else.

 

[Kevin&Randall]

Obviously Disney doesn't want us using our AP discount the way we would like.

You are 100% correct. Disney doesn't want you to use the discount the way YOU would like. They want you to use the discount the way THEY would like. This Fall the discounts have seemed more trouble then they are worth. We just decided not to go.

Disney is a business, not a charity. They are going to make sure whatever offer is out there is in DISNEY'S best interest not yours.

Randall

 

[Sophie's Mom]

I had the same problem in the summer. So I went ahead and booked the extra days and then called up and cancelled what I didn't want. I didn't have any problems.

Good Luck!

 

[G8r4evr]

I had the same problem in the summer. So I went ahead and booked the extra days and then called up and cancelled what I didn't want. I didn't have any problems.

Good Luck!

With all the changes Disney has been making lately (for the good of their bottom line), I wouldnt be surprised if they start charging cancellation fees.

 

[G8r4evr]

You are 100% correct. Disney doesn't want you to use the discount the way YOU would like. They want you to use the discount the way THEY would like. This Fall the discounts have seemed more trouble then they are worth. We just decided not to go.

Disney is a business, not a charity. They are going to make sure whatever offer is out there is in DISNEY'S best interest not yours.

Randall

The fall codes really do seem to have alot of "strings" attached.

 

[Sammie]

With all the changes Disney has been making lately (for the good of their bottom line), I wouldnt be surprised if they start charging cancellation fees.

You are probably right, if enough people try to circuvent the minimum stay requirement.

 

[thymed]

You are 100% correct. Disney doesn't want you to use the discount the way YOU would like. They want you to use the discount the way THEY would like. This Fall the discounts have seemed more trouble then they are worth. We just decided not to go.

Disney is a business, not a charity. They are going to make sure whatever offer is out there is in DISNEY'S best interest not yours.

Randall

You can be a business and still take care of your best customers. I am sorry but it seems that more and more they are making it undesirable to be an Annual Passholder. They are all about the packages and MYW tickets. I live 16 hours from WDW, my family has bought annual passes for the last 3 years and we have driven to WDW 12 times and taken 2 cruises. We are scheduled to return next week but I am beginning to get more than a little frustrated that I can't get a 6 month 0% promotion on my Disney Rewards Visa for more that 1 day of our room reservations because I am not buying tickets. I spend a small bundle everytime I visit WDW more than the prices they advertise for packages for families of 4. Free Dining, Free Park Hopper upgrades.... the list goes on
I am a business owner and to me this is like telling my loyal and repeat customers, "I can stick it to you price wise because you are a loyal customer, while I advertise like crazy to get new customers and will give them tons of incentives." If I ran my business this way how long do you think I would survive?

 

[jcpuppy.com]

cell phone companies do the same thing..take advantage of their loyal costumers and give tons of incentives to lure new ones in

 

[Mariposa]

I am a business owner and to me this is like telling my loyal and repeat customers, "I can stick it to you price wise because you are a loyal customer, while I advertise like crazy to get new customers and will give them tons of incentives." If I ran my business this way how long do you think I would survive?

I understand what you're saying, but most businesses do exactly that. Ask anyone who's an existing customer with a cell phone company if they can get the "new customer" exclusive deals? Nope. Ask your cable company if you're eligible for their 3-month new customer specials? Nope. The list goes on- everywhere from tanning salons to WDW. It's about getting the people in the door.

Not that I agree with it, just noting that that IS how things work a LOT of places.

 

[wdwmaw]

You are right the things Disney is doing now is not right. I have AP booked for 12/22-12/30, they will not give me an AP discount for the 12/23. It is available on line and through CRO. They want me to pay a seperate rate for each night and won't link dates from check-in but they won't discount daily. If I am paying a different rate from day to day then discount me day to day. I am really upset over my $50 savings. We made the discision to go based on this change for next year when these changes were to take affect. Another thing I am mad at is if I book 12/19-12/30 at rack rate I would save money. Yes, it is cheeper to stay 11 nights than AP rate for 8 nights

 

[scottishduffy]

I can't tell you how frustrated I have been in the past year or two with the passholder benefits. It feels as if the most loyal Disney patrons are the ones constantly being taken advantage of. I understand wanting to lure new customers in... but what about encouraging repeat business, word of mouth of old customers, brand loyalty, and valuing your best customers at least a little more than the newbies?

Sometimes I feel like I'm sitting on the bottom of the trash heap as a Florida Resident Passholder. It has only *really* annoyed me in the past year or so. before that I never had any issue.

 

[G's mommy]

You are right the things Disney is doing now is not right. I have AP booked for 12/22-12/30, they will not give me an AP discount for the 12/23. It is available on line and through CRO. They want me to pay a seperate rate for each night and won't link dates from check-in but they won't discount daily. If I am paying a different rate from day to day then discount me day to day. I am really upset over my $50 savings. We made the discision to go based on this change for next year when these changes were to take affect. Another thing I am mad at is if I book 12/19-12/30 at rack rate I would save money. Yes, it is cheeper to stay 11 nights than AP rate for 8 nights

We are in the same boat. Had booked AKL for this year, 12/19 - 12/26 counting on getting an AP rate and getting rate based on check-in date since we knew this was changing in 2008. Well, Disney decided to close that loop hole for the Christmas holidays a year early, and shut the passholders out of discounts. My rack rate was better than the AP discount rate. We ended up switching to CSR and booking a package, at least we did get some discount. I"m re-thinking renewing my AP for next year.

 

[dmurphy42]

It is the same with CC companies, Disney Visa included. How many times have you seen a special offer for a new customer, but a long time customer, who pays on time every month----nothing.

 

[maxiesmom]

You should buy an AP if you plan on going to Disney quite often. You shouldn't buy it to get room discounts. That is not what it is for. Disney does not have to put out codes or AP discount rates, and if they are already filling their rooms, why should they? It wouldn't make sense. Pick the resort that you can afford, without a code or an AP rate. Then if one comes out, you can upgrade resorts.

There are so many posts lately where people seem to feel entitled to a Disney vacation, or that Disney owes it to them to be able to afford to go. Where did that attitude come from?

 

[BroadwayGirl]

You should buy an AP if you plan on going to Disney quite often. You shouldn't buy it to get room discounts. That is not what it is for. Disney does not have to put out codes or AP discount rates, and if they are already filling their rooms, why should they? It wouldn't make sense. Pick the resort that you can afford, without a code or an AP rate. Then if one comes out, you can upgrade resorts.

There are so many posts lately where people seem to feel entitled to a Disney vacation, or that Disney owes it to them to be able to afford to go. Where did that attitude come from?

Hear hear! Well said.

 

[wdwmaw]

You should buy an AP if you plan on going to Disney quite often. You shouldn't buy it to get room discounts. That is not what it is for. Disney does not have to put out codes or AP discount rates, and if they are already filling their rooms, why should they? It wouldn't make sense. Pick the resort that you can afford, without a code or an AP rate. Then if one comes out, you can upgrade resorts.

There are so many posts lately where people seem to feel entitled to a Disney vacation, or that Disney owes it to them to be able to afford to go. Where did that attitude come from?

My family will be traveling for 3 vacations in the next year on our AP's for a total of about 34 days. This is the only place we choose to spend our vacations. We do not even go away for a weekend here or there. I buy an AP because it is offered and room discount is a perk Disney list as one of those benefits. I have not been lucky enough to receive a bounceback ( that they do before rooms even start to fill) a postcard, or even a pin.It is just that AP holders are getting the bottom of the barrell and making it hard to travel as such when it is becoming more fruitfull for pkg. discounts or as someone else said, "firsttimers" so to speak that once a year vacationer.I allways plan on what I can afford it is just limited when I had 3 options to choose from and I called the morning the AP rates came out and it worked out for us. Now for my Dec. trip my complaint is that Disney deceided to announce a policy and then implement a policy early without warning.The announcement said Jan. of '08 and then run adds through 12/23 and not discount that day at all.
My attitude about discounts came from Disney, there the ones who give them. The good ol days when you booked a room and then called when they came out and applied that 3 digits to the room reservation no problems !!

 

[Mickiethepooh]

A POSSIBLE discount is a listed as a benefit NO WHERE is it listed as one of the guarantees of an AP.
People have always been told that buy it for the admission or not at all. but many keep buying for the AP discount on rooms and if it is not available get mad.
Read the fine print people!

 

[G8r4evr]

My family will be traveling for 3 vacations in the next year on our AP's for a total of about 34 days. This is the only place we choose to spend our vacations. We do not even go away for a weekend here or there. I buy an AP because it is offered and room discount is a perk Disney list as one of those benefits. I have not been lucky enough to receive a bounceback ( that they do before rooms even start to fill) a postcard, or even a pin.It is just that AP holders are getting the bottom of the barrell and making it hard to travel as such when it is becoming more fruitfull for pkg. discounts or as someone else said, "firsttimers" so to speak that once a year vacationer.I allways plan on what I can afford it is just limited when I had 3 options to choose from and I called the morning the AP rates came out and it worked out for us. Now for my Dec. trip my complaint is that Disney deceided to announce a policy and then implement a policy early without warning.The announcement said Jan. of '08 and then run adds through 12/23 and not discount that day at all.
My attitude about discounts came from Disney, there the ones who give them. The good ol days when you booked a room and then called when they came out and applied that 3 digits to the room reservation no problems !!

I agree, it is very frustrating. I have been a Disney fan for years and years and all of these changes have started to turn me off as well. Its not just 1, or 2 things, its the issues compunded that are leaving a negative taste in my mouth. Trying to get a Fl Resident rate is incredibly frustrating as well. Usually, they only have suites available (over $1000 a night), or they have 1 night availability here and another night there.

I really think that Disney would benefit from establishing a bonafide rewards program for loyal visitors.