Monday August 13th
I was in the middle of my shift the night before when I got a text message from my friend Yani who was one of the three going on the trip. I knew it was coming too, so I wasn’t surprised when she asked if her boyfriend James could join us on the trip. I just knew that’s what it was, because she had already asked him but he had said no and at the last minute he started whining to her that he wanted to go.

So I said I don’t think it would be a problem as long as he didn’t mind sharing the room with 3 girls. Deep down I was bummed that he was going, because our fun girls trip had now been infiltrated, but I knew she really wanted him to go because he had never been to the World.
So now our trio was a foursome again. I left work at 7am on the dot and Isis my other friend joining us on the trip picked me up so we could go get the rental car since she had a cousin who worked for the rental place and got a sweet discount.

Yani and her BF James arrived and we got our rental car. We inspected the car thoroughly and found some defects. So we told the rental people and they said they would give us a different car. Well they didn’t have any more cars in the class size we requested so they offered to upgrade us for free.

So we immediately said sure! We ended up going from a scrunched PT Crusiser to a spacious Dodge Caravan. Score!

We inspected that one and everything was good and took all our crap out of the other car and loaded it into the next one. We were on our way!!
I got a break from driving this time, but I was way too excited to get any sleep. Four hours later we finally see this:
From Left to Right: Yani, Isis, Me
We drove to our hotel and I had an anxious feeling and hoped that this time around I didn’t have problems with the DVC rental. Last time the DVC owner had mailed me the confirmation letter, but this time all I got was an emailed confirmation number. I was also hoping it wouldn’t be a problem adding Yani’s BF. So as I calmed myself and gave directions to the resort, we finally come upon it’s loverly sign:
We stop at the gate and announce we’re checking in and we get the loverly “Welcome Home”

greeting by the CM. We make our way to the check-in area and Isis and I get in line while Yani and her BF browse. This time I don’t get that stuffy feeling that I had at SSR, it could’ve been because there weren’t that many people around, but the resort guests here seemed a little more laid back. The CMs checking people in though seemed a little bothered to be working that morning though.

I was hoping I got the one nice one, but I didn’t.

I get called by the CM girl who has an airy look on her face and seems bothered that people are there. I give her my info and she looks me up, but doesn’t find me.

I tell her the DVC owner’s name and finds her and that’s all.

Great, just what I didn’t want to hear. I tell her about renting the points blah blah and she says ok and asks for my ID and all the other guest’s names. So she puts it in the computer and I ask her if it says anything about the
DDP.
CM: “No.”
Me: “I had asked the owner to request it and she said she did.”
CM: “It’s not saying it was requested.”
Me: “Uh is there a way to add it?”
CM: “Yes.”
Me: “Well how would I go about adding it then?”
CM: “It has to be requested prior to check-in.”
Me: “I did request it, but apparently it wasn’t entered properly. There was obviously some problem with the reservation because our names weren’t even on it.”
CM: “I’m sorry that has to be done prior to check in.”
Me: “Well can I suspend the check-in and call to request it and then check-in.”
CM: “Sure.” Hands me the phone and stands aside airily
Me: Glancing back at the line forming, “You can call someone else to check-in while I get this resolved.”
CM: “No that’s ok.”
Well darn, now I feel horrible for all those people waiting in line, but it's the CMs fault not mine. It almost felt like she was doing it on purpose to make me feel bad, but I let it go and transferred all the blame to her.
I finally get through to somebody and am asked for my DVC membership number. I explain the situation to the person and they tell me that only the DVC owner can request that. Great!

I hang up the phone and tell the CM we’ll be back and she gives me an airily “ok” almost sarcastic like as if she meant to add on “if you say so.” So now I’m frustrated that this is happening...again and Isis & Yani can’t help because I’m the one that handled the reservation and planning so it’s all on me. So I look through my planning stuff and I locate the DVC owner’s number and dial and get this: “I’m sorry, the number you have dialed has been disconnected. No further information is available.” OH NO!!!
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