ADisneyNutInCanada
Earning My Ears
- Joined
- Mar 13, 2010
- Messages
- 9
Two different places. No problems at BC and the pool problem was at a villa in West Haven, Davenport.
On the second half of our trip we booked a 5 bed villa that had a beautiful pool and spa area but was not working - no water in the spa!
No spa for half of our 8 night stay and finally the pool warmed up on our last day.
We were given the option to find alternate accomodations, so I emailed Ken and his wife looked for other options for us and found a couple nights open at Star Island which goes to show you how sincere they are! We opted to just stay put as the house was gorgeous and we went out and looked for water
It worked out ok, a disappoiontment and inconvenience but we received a discount for this in the end.
Anyhow, we stayed at Wyndham Bonnet Creek first through Ken Price and his wife Denise - who BTW is incredibly nice and honest and helpful and will bend over backward to help you!
On the second half of our trip we booked a 5 bed villa that had a beautiful pool and spa area but was not working - no water in the spa!
No spa for half of our 8 night stay and finally the pool warmed up on our last day.
We were given the option to find alternate accomodations, so I emailed Ken and his wife looked for other options for us and found a couple nights open at Star Island which goes to show you how sincere they are! We opted to just stay put as the house was gorgeous and we went out and looked for water
It worked out ok, a disappoiontment and inconvenience but we received a discount for this in the end. Anyhow, we stayed at Wyndham Bonnet Creek first through Ken Price and his wife Denise - who BTW is incredibly nice and honest and helpful and will bend over backward to help you!
Only during Christmas would I ever use my 13 month out window to book.
I would call down 1-2 weeks prior to your visit for your request. There is no guarantee what you get, but they will try to make you happy. After all, they want to sell a timeshare to you! 
We've got a water-loving toddler so I was thinking it might be nice to be near the kid's pool and playground. But I can't tell for sure on the map where the kid's pool is. Is there more than one? 