I'm a little late coming here to post our review, but better late than never, right?
We rented through Ken & Denise Price, and they were very nice and helpful and got us the discounted rate 60 days before arrival.
We stayed at WBC 10/19-10/27 in Building 1, facing the lake on one of the upper floors (can't remember the room #, but it was directly above the playground area, maybe 5th or 6th floor). I had requested fireworks view, but due to some unplanned travel delays, we did not check into the hotel until after midnight, and I heard the person in front of me get the last "fireworks view room". That said, we could still see the fireworks from our room, especially if you go out onto the balcony.
We arrived so late that there was nobody at the parking pass desk, and we did not get harassed at check-in to attend a presentation. I put the parking pass on the rearview mirror, and it fell and we didn't see it again until we checked out. We never had any problems with the parking pass being missing.
We did have a lot of phone calls and pressure for the sales presentation. I wish I had thought ahead of time to unplug the phone because it got very annoying, and one of the times I answered the phone the room didn't want to take no for an answer even after I told her my husband had just lost his job.
Our room was fairly clean. I've stayed in better and worse rooms. I thought the bathroom was the dirtiest, and it had what looked like black mold around the shower on the floor and by the ceiling. The furniture and appliances were in pretty good condition, except the dishwasher that looked like it was 20+ years old and did not seem like it was secured very well in the cabinet.
We did have one uninvited guest in our room the first night. A giant cockroach/palmetto bug (same thing in my mind, both disgusting) in the kitchen. I screamed for my husband, but by the time he got there it was gone. I named it Ralph, but we never saw it again the rest of the week.
We called the front desk after first seeing Ralph and one other minor problem I can't remember, but it took 3 tries to get through to a live person. We were on hold for over 10 minutes, disconnected twice, then the person did not seem at all concerned with Ralph being in the room. They told us to call back the next day when we left so someone could come to the room to check it out, but when we called back we couldn't get through again.
The pool and lazy river were both nice. The lazy river is heated and was a nice temp, but the kiddie pool is not and the water was freezing! There was a cute little playground and giant chess set right in front of our building that the kids loved. I did find the renting of pool towels a bit odd and inconvenient, but not awful
We did have quite a bit of noise around our room, even though we were at the end of the hall. I think it may have just been one very noisy neighbor with a lot of kids, but I didn't say anything because I think my kids may have been just as noisy a couple of times.
The wifi was not too reliable like others mentioned. As for housekeeping, I think someone came by on the 7th day and changed the sheets and gave us fresh towels. But the sheets were only changed on one of the beds not the other, which was kind of weird. They did give us extra toilet paper, dish soap, and coffee. The tp was just in time too. But we did make it 6 days with 4 people on what they had supplied us, so it must have been more than 2 rolls.
After weighing all the plusses and minuses, I think we would stay there again. The value of the rooms at WBC just cannot be beat on property.