The Villas at Disney's Grand Californian Owners & Lovers Group - 3.0

[Sidney Land]

First time at VGC ... we were surprised there were no plates/bowls/utensils in our studio. Or am I misremembering stays at other studios?

 

[Mathmagicland]

First time at VGC ... we were surprised there were no plates/bowls/utensils in our studio. Or am I misremembering stays at other studios?

Those items should have been in one of the cabinets above the sink. I’ve also found them missing a couple of times; called the front desk to have them delivered and also reported it on the quick survey one can complete by scanning the QR code in the lobby or on the TV. Those quick survey comments are read by a hotel manager within a couple of hours as I often get a call from someone about my comments, good or constructive.