The unofficial waiting to make Be Our Guest ADRs thread-8/20 7am

[mom2rtk]

I would err on the side of caution and choose to keep December's reservations.

Does anyone think that eating at the Counter service will somehow diminish the effect of being at BOG? I was thinking maybe the table service and ambiance will be more magical? Any thoughts? I was also curious about pricing for the dinner service......I have way too many table service meals planned for our 7 nights there at WDW and we'll have to pay out of pocket for a couple of them (Kona for breakfast is a given but BOG may have to be out of pocket as well).

I'm just thinking the 1-2 hour wait to get INTO the counter service lunch will spoil my mood!

 

[Mineu]

I would err on the side of caution and choose to keep December's reservations.

Does anyone think that eating at the Counter service will somehow diminish the effect of being at BOG? I was thinking maybe the table service and ambiance will be more magical? Any thoughts? I was also curious about pricing for the dinner service......I have way too many table service meals planned for our 7 nights there at WDW and we'll have to pay out of pocket for a couple of them (Kona for breakfast is a given but BOG may have to be out of pocket as well).

Thanks-it would be nice to keep both hopefully, they will announce before my paid in full date. BTW-I plan on eating both a counter service and a table service

 

[ksromack]

Thanks-it would be nice to keep both hopefully, they will announce before my paid in full date. BTW-I plan on eating both a counter service and a table service

Actually.....don't laugh....but I have both the QS for lunch and the TS for dinner penciled in for Dec 11th.

 

[TiggerTrigger]

Simplist solution to that problem is to institute a fast pass line for cs lunch

Scary, but outside of ADRs for a CS meal (oh, the humanity!!! )- FastPass is the only other way I can see managing this issue. CS lunch is going to be the back up plan for everyone who can't get an adr as well as everyone else and their mother who weren't anticipating this like us, but just happen to be there at the time and want to get in b/c it's new and exciting and beautiful...and can you really blame them?

 

[gwmort]

I think people are underestimating the through-put they'll be able to turn out at lunch.

Even with them bringing you the food, there are only a limited number of choices that you order automatically. The kitchen can just keep cranking out everything and as soon as you sit down someone grabs the next of whatever you ordered and brings it over. They don't necessarily make sandwiches and burgers to order at other CS restaurants.

They also said it would have three "wings", they can do crowd control by filling one at a time, hopefully by the time people are being directed to the third the first one could be emptying, etc...

I have faith they are going to be all over making this smooth and efficient.

Actually, I wonder now if you'll even be able to specify you want the "ballroom" when making your ADR?

 

[pilferk]

Simplist solution to that problem is to institute a fast pass line for cs lunch

I'm wondering if you're not far from wrong.

Reading the description given, it sounds like you order your lunch and they bring it to you at a table.

How do they know which table to bring it to? Either they're going to have to dispense some sort of RFID "token", so the server knows where to go...OR they're going to have to assign you a table somehow (either manually or via some auto system).

It'll be interesting to see how they do it.

 

[Smileybug]

I'm wondering if you're not far from wrong.

Reading the description given, it sounds like you order your lunch and they bring it to you at a table.

How do they know which table to bring it to? Either they're going to have to dispense some sort of RFID "token", so the server knows where to go...OR they're going to have to assign you a table somehow (either manually or via some auto system).

It'll be interesting to see how they do it.

I have been wondering about this same thing.

 

[darkwingeeyore]

Quote:

Originally Posted by sndral

Simplist solution to that problem is to institute a fast pass line for cs lunch

I'm wondering if you're not far from wrong.

Reading the description given, it sounds like you order your lunch and they bring it to you at a table.

How do they know which table to bring it to? Either they're going to have to dispense some sort of RFID "token", so the server knows where to go...OR they're going to have to assign you a table somehow (either manually or via some auto system).

It'll be interesting to see how they do it.

I read it as they are going to have touch screen kiosks at each table, where you order and pay. If that's how it works, the table number pops up on the order wherever they are prepping the food. But they are also having a cash ordering place, so they will either have a specific wing where they assign tables for cash paying customers OR they'll give you a code to put on your kiosk when you get to your table. It seems pretty cool, but I'd want to see it in action.




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[pilferk]

I read it as they are going to have touch screen kiosks at each table, where you order and pay. If that's how it works, the table number pops up on the order wherever they are prepping the food. But they are also having a cash ordering place, so they will either have a specific wing where they assign tables for cash paying customers OR they'll give you a code to put on your kiosk when you get to your table. It seems pretty cool, but I'd want to see it in action.

I don't think the kiosk are AT the tables...I think they're likely (like in other set ups) toward the "front of the house".

Guest-activated terminals make ordering a snap (there also will be traditional cashiers for cash orders and special dietary requests). You order, take a seat and lunch is delivered to your table – on china, not paper.

 

[darkwingeeyore]

I don't think the kiosk are AT the tables...I think they're likely (like in other set ups) toward the "front of the house".

Quote:

Guest-activated terminals make ordering a snap (there also will be traditional cashiers for cash orders and special dietary requests). You order, take a seat and lunch is delivered to your table – on china, not paper.

[/quote]

Bummer! We have ordering/payment kiosks on the tables at our local Chili's. I figured Disney would be more advanced. Maybe they print out an order number you stick on your table?




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[gwmort]

I would guess there are 3 sets of kiosks, one for each wing so they'll know what room you're in, and then the kiosk will print a ticket with a number that you display at the table so the server can bring the order to you. (there are a few restaurants in my area that operate similarly).

 

[pilferk]

I would guess there are 3 sets of kiosks, one for each wing so they'll know what room you're in, and then the kiosk will print a ticket with a number that you display at the table so the server can bring the order to you. (there are a few restaurants in my area that operate similarly).

Consdering the sizes of the wings, that's still a LOT of tables you'd have to naviage to try to find the one displaying the right number. Those kiosks would also have to be able to print a pretty decent resolution slip of paper of decent durability to make it large enough to find amongst the tables. They'd also need stands at each table to hold the slips up (because laying it on a table does no good) and a way to educate guests that THAT is what they should do with their ticket.

For a small (or medium sized) local establishment, it's a "low tech" solution that works.

For something of the size, throughput, and diversity (international visitors who may, or may not, speak english) we're talking about...I'm not sure it does. It's rife with choke points and potential problems. That's not to say Disney won't use it...but there are more creative, more technical ways to do it.

 

[UKDEB]

I haven't been keeping up with this thread, so forgive me if this has already been linked, but at the end of this article, Theme Park Insider states:

No prices yet. Nor is there a definite opening date, or specific day when Disney will begin accepting reservations. ("August" for accepting reservations is all Disney will say about that at this point.)

 

[sjs314]

I think it will operate like the Steak House we use to go to. You will order at the kiosk, with receipt in hand go find a table. Shortly after finding your seat a CM will come over taking said receipt and place a numbered card into a standing holder on the table which will allow the server to match your order to your table.

I do see a possible problem unless Disney "polices" the seating areas to prevent people who have not yet ordered from filling up tables as happens at other CS places and you will be left standing receipt in hand searching for a place to sit.

I plan on doing Dinner and if not will keep my ADR at LTT rather than listen to DH grumble about not being able to find a place to sit. Granted it will not be as bad as walking around looking for a table while your food gets cold but still could be unpleasant

 

[darkwingeeyore]

If you order before you sit down, they could assign you a table. You walk up to kiosk: enter number in party, enter order, pay with kttw card or credit card, show a CM your receipt they lead you to a table. Keeps random people from just sitting around, your order is tagged to your table at entry. Of course you are going to need a lot of order runners/Greeters and bussers to make that work. And people running around advising when a table is open. Seems like a LOT of work. And how do you keep people from lingering? I realize MOST people want to eat and get back out to the parks, but there are always those who just want to sit forever.


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[mom2rtk]

It really is going to be interesting to see how this pans out. I do think there will be some lingerers. It's new. It's supposed to be visually remarkable. I know I for one will want to take it all in and won't be in a hurry once I'm there.

I really hadn't considered there being 3 separate rooms. I really want to sit in the ballroom, as I imagine others will too. I wonder if they'll entertain requests?

 

[pilferk]

If you order before you sit down, they could assign you a table. You walk up to kiosk: enter number in party, enter order, pay with kttw card or credit card, show a CM your receipt they lead you to a table. Keeps random people from just sitting around, your order is tagged to your table at entry. Of course you are going to need a lot of order runners/Greeters and bussers to make that work. And people running around advising when a table is open. Seems like a LOT of work. And how do you keep people from lingering? I realize MOST people want to eat and get back out to the parks, but there are always those who just want to sit forever.


Posted from DISboards.com App for Android

Here's how it could work (though I'm sure there would be some objections from some folks if it did):

You walk to the kiosk, input your party size, and order your food. The Kiosk spits out a receipt AND a table assignment (EX: Ballroom 112). You head to your wing, and there are CM's there sort of directing traffic (rather than escorting you directly). BUT, the tables are clearly numbered, so it doesn't take a lot of actual manpower.

You sit and a server eventually brings you your order. When you're done, a bus person comes and clears the table (because you're eating on "china", not paper, remember), walks over to a CM area, and enters the table as being "open". That's how it works, pretty much, now with a TS restaurant....so the mechanism would have to be in place, already, for dinner. The table then heads back into the pool of tables available for assignment and the circle starts all over again.

 

[TDC Nala]

I doubt that the ordering kiosk will assign you a table.

How would it know what size table to assign if you have a party that is not related to each other and are all ordering separately? In that situation inputting your party size would do no good, unless with an unrelated party of five you had one order stating they had a party of five and the other orders be a party of zero? If it works the way that has been hypothesized, then each member of that party would wind up sitting alone at a separate table.

It usually has to be taken into consideration that even at WDW not all parties are made up of families who will be ordering and paying together. Thought of this because it's possible that in December I will be trying this with a group of 10-20 people, all singles and couples paying separately, so I am pretty sure that assigning tables based on each individual order itself wouldn't work.

 

[mom2rtk]

I doubt that the ordering kiosk will assign you a table.

How would it know what size table to assign if you have a party that is not related to each other and are all ordering separately? In that situation inputting your party size would do no good, unless with an unrelated party of five you had one order stating they had a party of five and the other orders be a party of zero?

Good point. We'll be with friends and paying separately. So it wouldn't know we're a party of 5 if one orders for 3 and the other for 2.

 

[pilferk]

I doubt that the ordering kiosk will assign you a table.

How would it know what size table to assign if you have a party that is not related to each other and are all ordering separately? In that situation inputting your party size would do no good, unless with an unrelated party of five you had one order stating they had a party of five and the other orders be a party of zero? If it works the way that has been hypothesized, then each member of that party would wind up sitting alone at a separate table.

It usually has to be taken into consideration that even at WDW not all parties are made up of families who will be ordering and paying together.

Good point...but not insurmountable.

In much the same way that a single TS table can have multiple checks in the system.

There's a couple different mechanisms you could use at OE (code entry, multi-parties at cashiers, or a "dining with multiple parties" selection) to get around it.

Having "roamers" collecting checks and bringing them to the back isn't the model of efficiency, either...given the size and scale we're talking about. Nor is having to visit a "podium" to be seated. Every option we've discussed has drawbacks....