Lachesis00
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- Joined
- Mar 25, 2003
- Messages
- 3,258
I got a prescription in November (sure feels like it has been longer) for a power wheelchair. It is getting to where I really need something to assist me. My husband and son do great, but son is not always with us and husband is asthmatic, it makes me feel bad asking for help almost all of the time. He doesn't mind, but I do. And then to think if I am out with friends, that makes me feel even worse!! There is *no* way I can push myself. It is getting to where I do not want to leave the house. Period.
I have been checking on this contraption since almost day one. We got our CPAP machines through the same company with almost no wait time. The wheelchair she was giving me (at the time) was right there in the store.
I call every 2 weeks or so to check on the process and as of today they can tell me NOTHING. I am starting to get ticked off. I have feeling they submitted it to whomever it needs to be submitted to and just let it go. It is put on the back burner. No follow ups is what I am thinking.
Last I heard it had to go through a company who determines if you actually need the chair much less if insurance will pay for it. When this all started "Christine" told me there would be *NO* problems especially due to my disability.
After my hip or knee (something) gave out at Christmas time (and I fell, which led to new problems with my hip) I called to check on this wheelchair only to be told her 2 coworkers who help her were sick. One was in the hospital, the other, his wife had strep and who knows what. WHY she needed to check with them is beyond me. This gal I talked to is the owner or manager. But she said she was working on her own and goes all over AZ to deliver stuff. Gave me a sob story.
I called today only to be told Christine is out ill and may not be in today. WTHeck man. Christine told me I was suppose to talk to you. "Coworker" tells me, oh no, I need to deal with Christine. I feel like I am going round and round here.
I wouldn't be SO mad if they would give me some straight answers. Tell me they called to check on the status and it is being held up or they need more information from me or the doctor, SOMETHING, ANYTHING. Instead, stop telling me how sick everyone in the office is (there is only 3 of them). Stop pawning it off on the sick person.
I am trying not to be so bitter, but dog gone it, I hate being dragged along with no answers.
I have been checking on this contraption since almost day one. We got our CPAP machines through the same company with almost no wait time. The wheelchair she was giving me (at the time) was right there in the store.
I call every 2 weeks or so to check on the process and as of today they can tell me NOTHING. I am starting to get ticked off. I have feeling they submitted it to whomever it needs to be submitted to and just let it go. It is put on the back burner. No follow ups is what I am thinking.
Last I heard it had to go through a company who determines if you actually need the chair much less if insurance will pay for it. When this all started "Christine" told me there would be *NO* problems especially due to my disability.
After my hip or knee (something) gave out at Christmas time (and I fell, which led to new problems with my hip) I called to check on this wheelchair only to be told her 2 coworkers who help her were sick. One was in the hospital, the other, his wife had strep and who knows what. WHY she needed to check with them is beyond me. This gal I talked to is the owner or manager. But she said she was working on her own and goes all over AZ to deliver stuff. Gave me a sob story.
I called today only to be told Christine is out ill and may not be in today. WTHeck man. Christine told me I was suppose to talk to you. "Coworker" tells me, oh no, I need to deal with Christine. I feel like I am going round and round here.
I wouldn't be SO mad if they would give me some straight answers. Tell me they called to check on the status and it is being held up or they need more information from me or the doctor, SOMETHING, ANYTHING. Instead, stop telling me how sick everyone in the office is (there is only 3 of them). Stop pawning it off on the sick person.
I am trying not to be so bitter, but dog gone it, I hate being dragged along with no answers.
