Uncle Mikey
Mouseketeer
- Joined
- May 20, 2001
- Messages
- 142
MSNBC recently ran a story on the airline industry titled "The Plane Truth." Did anyone else see it? I found it fascinating. I'd always wondered what happened to the lost luggage they could not match up with the original owners. Turns out it is sold to a company in Alabama that in turn resells the items at cents on the dollar. Turns out that even if you in someway could identify a lost item that belonged to you, you could not get it back without buying it back. I have a greater understanding of why so many people do not want to check luggage. I wish Midway Express flew out of my area of the country. The report was sure favorable to them. Anyway it sure did make a compelling argument for some sort of passengers "Bill of Rights." Anyone have any tales to tell of an airline doing it right or doing it wrong?