Uncle Mikey
Mouseketeer
- Joined
- May 20, 2001
- Messages
- 142
MSNBC recently ran a story on the airline industry titled "The Plane Truth." Did anyone else see it? I found it fascinating. I'd always wondered what happened to the lost luggage they could not match up with the original owners. Turns out it is sold to a company in Alabama that in turn resells the items at cents on the dollar. Turns out that even if you in someway could identify a lost item that belonged to you, you could not get it back without buying it back. I have a greater understanding of why so many people do not want to check luggage. I wish Midway Express flew out of my area of the country. The report was sure favorable to them. Anyway it sure did make a compelling argument for some sort of passengers "Bill of Rights." Anyone have any tales to tell of an airline doing it right or doing it wrong?
), and we got it back FIVE MONTHS later. I was shocked when they called. It was actually a garment bag, and I was able to describe every single item in it...BRAND NEW dresses for my DDs and myself (tags still on), and a few other items.
(Reminds me of how I feel so bad at going out of business sales. 