The online

[Hootch]

system must be taking a lot of the load off the call center.

Today was our 180 mark. I woke up early to make my ADRs online, but I couldn't get logged on to enter my resort reservation. I tried several times with no luck.

Time for the phone reservations for my date rolls around and I called. No wait whatsoever. Compared to sometimes 45 minute waits two or three years back.

Only went for a few of the harder ADRs for now and got the times we wanted even having to wait to call in. Helpful, cheerful CM. I was glad to wait and do the survey after the call.

 

[hstrickland]

When I made our ressies a couple of weeks ago, I woke up early, too, to try online...I discovered that you can only make ressies for exactly 180 days out...I couldn't do 180+10. So, I had to call. You got really lucky...when I called at 7am, there was a 30 minute wait. I called back around 8:30am and got right through. What did you book?

Happy Planning!

 

[Hootch]

CM, BBB, Teppan Edo and La Hacienda all at the times we wanted. We're still fleshing out our DTD restaurant and date and whether to do a Fantasmic package. I'm also pushing for Biergarten for dinner. I'm not sure how hard the Fantasmic packages are but the others won't be hard to get at a later date