The *New* Disney's Grand Floridian Resort & Spa Frequently Asked Questions (FEB2004)

Status
Not open for further replies.
Lives4Disney said:
Wasn't 4301 great? We just loved having that corner view and being able to see the monorail so close as it pulled away/into the GF station.

Isn't the second floor all honeymoon rooms?

Lives4Disney, I agree, room 4301 was great. The main building is always quiet, but being in that room was especially quiet since it was at the very end of the hall -- no foot traffic from anyone except for us.

I ~think~ the GF might have put my family in room 4301 last Fall because it allowed us a bird's-eye view of our dessert party that was being held at what my Event Manager likes to call "Marina West." From my balcony, I watched them set up my party. It was fun seeing all the hustle & bustle of the GF's Convention Services staff.

When the GF put us in room 4401 this Summer, I had to chuckle. I'm sure it was just a coincidence that we were located in the room one floor directly above our last room, but then again, I wonder if it might have been ~kismet.~ Being in that room allowed me to reminiscence about my family’s party last Fall (and our vow renewal, too).

I also had to chuckle when they put us in room 4401 because it made me think of Conch Key and how my family has stayed in relatively the same location for the bulk of our stays there: click here. I joked about that in my Summerhouse Trip Report: click here (see post entitled, “Day 2: Grand Floridian (Part 4)”). I think the Pixies have a lot of fun with assigning rooms at the Grand Floridian.

Yes, room 4201 would be located on the Honeymoon Floor. Being an old married woman, I have not stayed on that floor. But I think I just might have to bite the bullet and book a Honeymoon Room on a future trip. Of course, I’d add a request for room 4201 to my reservation (and then cross my fingers that I'd get it). I think staying on the Honeymoon Floor would be fun (as long as my children stayed elsewhere, that is). ;)
 
Silly question about IPO.

Are you supposed to be assigned someone from Concierge. All my email so far has been generic....also are you supposed to get something in writing?

I am working to make this a special holiday and really like to know the names of the people I am dealing with.

First thing I want to try and set up is a Sat dessert and Wishes fireworks? Has anyone tried this....Cinderella Slipper for Mom and something plain for DB!
 
They work together as a team, if you book dining or recreation they can send your an itinerary with confirmations on it.
 
Like Cris said, they are a team and you do not have a specific person helping you unless you are on the platinum plan.
 

Janet2K....Help Please.

I have spent alot of time today trying to get some things set up for the rooms...you know...like the chocolates or the dog bones or strawberries.

I am about to cry....when I called Saturday to set up the dog bones...the lady took my cc number.

I call today to try and get another question answered...I am told by Private Dining that they don't have a menu they can fax...they will be changing menu's in October...and they don't keep "records" so they have no way to double check my order from Saturday.

I have gotten no response from IPO and am very very upset....

Can you tell me who I can call to set this up? And to make sure whoever took my cc number for the dog bones didn't just throw it away?

Still in tears over this....
 
If I want to have an anniversary cake sent to our room, how much advance notice should I give?
 
Meezers said:
I have spent alot of time today trying to get some things set up for the rooms...you know...like the chocolates or the dog bones or strawberries.

I am about to cry....

Can you tell me who I can call to set this up? And to make sure whoever took my cc number for the dog bones didn't just throw it away?

Still in tears over this....

Meezers, I just saw your post (Thursday afternoon). I am hopeful that everything has been taken care of by now, but if it hasn't, I would call Private Dining again. When they answer the phone, simply request to speak to the person who is in charge of handling Private Dining issues. Tell the Cast Member that there has been a mix-up and that you would like to get it resolved. Try to be calm (I know that's hard when you've been disappointed). If the person who is tasked with handling the issues is out of the office, make sure you leave a phone number where you can be easily reached (there's nothing worse than playing phone tag when you want to get an issue resolved). I have faith that you'll be able to get things straightened out. Please let me know if there is anything I can do to help.

Janet
 
poohangel said:
If I want to have an anniversary cake sent to our room, how much advance notice should I give?

Poohangel, I have seen folks post that the Bakery requests at least 48-hours notice. I would call earlier than that, however, just to be certain of their rules. By the way, have a wonderful anniversary (and vacation).
 
Hi, all! I'm spreading that GF addiction to my friends. I just helped one of my best friends (she also has BBG triplets who are just 4 months older than my trio) book 3 nights in LV! It'll be their first time at the GF also. She is so excited. They requested Castle View and non-smoking for their room. We will all be doing the Wishes fireworks cruise together one night (10 of us). She got 1900 Park Fare for dinner and the character breakfast also.

I'm so excited! And I'll be sure to take tons of pictures. Actually, she will as she's a professional photographer!!!

YIPPPEEEE!!!!!!!
 
Poohangel, I just checked the official WDW website and saw the following information posted regarding Chef Mickey's:

- - - - - - -
Specialty celebration cakes are available for an additional charge and should be ordered 48 hours in advance.
- - - - - - -

It sounds like specialty cakes have a minimum advance notice of 48 hours, so my guess is that the Grand Floridian Bakery also has the same requirement (double-check, however, by placing a phone call to them).
 
Just to let everyone know...I spoke with Travis at IPO and have all the surprises set up. I still don't know about the people I spoke with at Private Dining. I am supposed to be contacted by a Food and Beverage Manager and that just hasn't happened yet. Now the only thing I am worried about it that CC number I gave Saturday out floating around.

Thanks for all the help and support!
 
Glad you got it straightened out, Meezers. :)

Ok, I'm actually packing (finally!!) and have a dumb question for GF regulars--does the GF have in-room irons? I'll be in the Sugar Loaf.

Thanks!!
 
Steph H said:
Glad you got it straightened out, Meezers. :)

Ok, I'm actually packing (finally!!) and have a dumb question for GF regulars--does the GF have in-room irons? I'll be in the Sugar Loaf.

Thanks!!

Please post a trip report when you get back! I'm staying in SL in late Nov/early Dec. Have a wonderful trip. And, yes, I'm pretty sure they have in room irons and ironing boards.
 
Meezers said:
Just to let everyone know...I spoke with Travis at IPO and have all the surprises set up.

Meezers, that is wonderful news. I can't wait to hear how all the surprises work out (make sure to share photos of them here upon your return).
 
Steph H said:
...does the GF have in-room irons? I'll be in the Sugar Loaf.

Steph H, I haven't stayed in Sugar Loaf, but I can tell you that the official WDW website for the GF states the following:

- - - - - - -
Room Features:

Turndown service
Disabled accessible rooms available
24-hour room service
Nonsmoking rooms available
Comfy robes
Irons, ironing boards, hairdryers and make-up mirrors in each room
Minibars
Cribs, refrigerators and microwaves available upon request
In-room safes
Disney Channel and ESPN
Newspaper delivery available
High Speed Internet Access
Laundry facilities/services
- - - - - - -

Here are photos of what was found inside the closet of my Conch Key room:
Photo # 1
Photo # 2

I hope that helped.
 
Janet, you're the greatest! Thank you SO much!

I'm just about out of here, everyone. I'm down to counting hours! :banana: I'll be checking in online in a little while. Woo hoo!!

Thanks again to all my DIS friends for helping me out SO much. :love2: I know this is going to be the best vacation ever!
 
Steph H said:
Janet, you're the greatest! Thank you SO much!

I'm just about out of here, everyone. I'm down to counting hours! :banana: I'll be checking in online in a little while. Woo hoo!!

Thanks again to all my DIS friends for helping me out SO much. :love2: I know this is going to be the best vacation ever!

Have a blast!!!!!!!!!!!!!!!!!!!!!
 
Update....

Called Private Dining....the second "lady" I spoke with didn't know to check the January folder!

Caroline today checked the folder...all is set up and okay and the cc number is safe.

Wish I would have gotten that second person's name I talked to....we might have had to have a little face to face...

Thank you everyone here for your support and assistance!
 
Steph H, have a wonderful vacation and everyone here wants PHOTOS, PHOTOS, PHOTOS upon your return.

Meezers, it sounds like all is right with the World (as in Disney ;) ). I am so happy that everything is good-to-go for your upcoming vacation (and that your credit card number is safely on file). That is excellent news.
 
Meezers said:
Update....

Called Private Dining....the second "lady" I spoke with didn't know to check the January folder!

Caroline today checked the folder...all is set up and okay and the cc number is safe.

Wish I would have gotten that second person's name I talked to....we might have had to have a little face to face...

Thank you everyone here for your support and assistance!

So what surprises did you order? How much was everything?
 
Status
Not open for further replies.














Save Up to 30% on Rooms at Walt Disney World!

Save up to 30% on rooms at select Disney Resorts Collection hotels when you stay 5 consecutive nights or longer in late summer and early fall. Plus, enjoy other savings for shorter stays.This offer is valid for stays most nights from August 1 to October 11, 2025.
CLICK HERE













DIS Facebook DIS youtube DIS Instagram DIS Pinterest

Back
Top