Hi all... I was just going thru this thread and saw your posts about your concern for me... very touching

Sorry I haven't posted my report until now... but enjoy!
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Like we all do, I agonized over which resort to stay at. We have never stayed at an official Disney resort (the closest was at the Dolphin) so I was really looking forward to this stay. After going back and forth several times in the decision making process, we decided for the value and the amenities offered, we would go with CSR. We booked it with the 7 for 5 deal.
Because I spend so much time on Disney discussion boards, I was overloaded with information about this resort. I had read many opinions on CSR and read about which section/building was the best to request, etc. With all this info, I decided to request Cabana 8A, because it seemed close to the Dig Site and close to Bus Stop #4, and a short walk over to El Centro (I included this request when I made my reservation).
Well, upon arrival we proceeded to check in and Evelyn was the CM who assisted us. I asked where our room was located and she said Cabana 8B....OMG... NOT 8A!!! Ok, I guess I was feeling stressed probably because of the long drive from Maryland and probably because of all the information overload I had acquired. Then Evelyn (who was extremely patient BTW) said that our room faced the PARKING LOT!!! OMG... things are not going as planned! I asked if anything else was available, and she said Ranchos 7B.... I am now flashing back to all those posts I read about the Ranchos section being SO far from El Centro and having to walk it in 900 degree Florida heat! But Evelyn is trying to convice me it will be ok. She asks if I would like to see the room, and I say ok. Another CM with a cart takes us to Ranchos 7B and it indeed does seem kind of remote... and it was facing the quiet pool... but AGAIN I flashed back to all the posts about the quiet pools being NOT so quiet! Now I am totally stressed and DH is starting to think, ok, my DW is going to go off any moment now.
Sorry, I know this is long.... anyway, we get back to the main building and my DH takes over and explains that we really didnt like 7B, and that I have been planning this trip for a year and is there anything else they can do. Well, Evelyn goes in the back for a moment and when she returns she says they have upgraded us to a waterview room in Cabana 9B which is right next to El Centro. Im still not feeling really comfortable, but we thank her and accept the room. When we go to see it, we find it is the MOST PERFECT ROOM!! It was a corner room, facing into the main lake at CSR with a short walk to El Centro and a quick walk to the Dig Site... PERFECT!!
I walked back to El Centro a little later and thanked Evelyn for her kindness and patience with the crazy woman from Maryland. Every time we were over at El Centro, Evelyn spoke to us, calling us by name, and asking how our vacation was going... even one day when she was off duty and not in her Disney uniform she came over to say hi! I know this story is very long, but Evelyns dedication to giving good customer service really made a very good impression on me and made my Disney experience all the better. I do intend to write a letter to her superiors telling them of my experience.
CSR is a beautiful resort, very peaceful and relaxing. I loved the southwest theme. It was just enough without going over the top. Looking out our room I could see the sandy beach with the hammocks tied to palm trees... to the left, I could see the Casitas section, which is very pretty, especially at night. Off in the distance I could see the top of the pyramid at the Dig Site. Very nice!
Our room was in good condition, as was the building we were in. It appears that they might have been rennovated recently. I liked the curtain between the sink/bathroom area and the main bedroom area, it allowed for privacy in getting dressed. I also like the fact that this moderate resort has coffee makers in the rooms, as I need my coffee first thing in the morning.
We decided to purchase the refillable mugs which were a good value and since we were so close to the main building, it was convenient to get them refilled. We ate several meals at the Pepper Market, our experience there was ok, food is a little expensive for the quality. My kids liked eating at the Pool Bar (cant remember the name), they liked the burgers there (which were also a little cheaper). The pool was very nice, the slide was fun (I even went down a few times). The hot tub was large and nice also.
My DH would go to Franciscos just about every evening and have a Corrona which he enjoyed. He also had them at the Pool bar. I had a very good margaritta at Franciscos too!! We had intended to try the Maya Grill for breakfast one morning, but it just didnt happen.
Bus service at CSR was very good, we never waited long for a bus either at the resort or at the parks. My DH was happy to park our car and leave the driving to Disney.
We were there for Hurricane Charley. I felt the CSR handled the situation beautifully. They opened up a buffet in the convention center for $7/adult. We had already eaten at the PM, or else we would have checked this out. They were very good with keeping us informed of the situation and with what was happening with the parks. Since we had the 7/5 deal, they gave us 4 one day UPHs due to the fact that the parks closed early the day of the hurricane.
I would not hesitate to stay at this resort again, we were more than happy there. We did visit WL and BC while there for dinner, and I cant say that I had the oh, I wish we were staying here instead feeling at all. CSR was perfect for us.
Well, Ive said enough.... any questions... ask away!
Oh, another note, we did take the aero bed and just moved the table and chairs a bit and put the bed next to the cabnet the TV is in. Plenty of room.