I called the hotel directly about an hour after I booked through the travel company (I used travelocity). Our dates are Friday October 11 to Tuesday October 15 (4 nights for $1857) The hotel CM pulled up our reservation without any problems and said "it's not a guarantee, just a request". I told her I understand. I don't think I've ever heard a request not be granted.
Great news! And do you know what the direct hotel # is or where I can find it? Everything I see is the reservations company and not direct. Thank you!!!
) The hotel CM pulled up our reservation without any problems and said "it's not a guarantee, just a request". I told her I understand. I don't think I've ever heard a request not be granted.






And yes, we did get upgraded when we checked in for our January trip, so it does happen! Enjoy your trip!
) it states they do.