They are in the middle of a remodel and said that they are getting new mattresses. I have not seen any reports on if they are any better. I did speak to a cast member about it and they said that it is a common complaint from the Americans. She also said that the mattresses cater to those from Japan, since they like a firmer mattress. There is no making everyone happy. But I do think that they should get in a stock of those foam mattress toppers to give to those who ask for it. I always travel with my bedsheet and blanket so those are not an issue for me. But on our most recent trip, we has a 16 night stay and so I went to
Walmart and purchased a mattress topper and left it for someone else to use.