Thanking Guest Services

[Lisa75]

I'm not sure how to go about this.

When you contact Guest Relations from home via email about an issue with another area and they are wonderful and go above and beyond to make things right, who do you contact to put in a good word for the Guest Relations CM?

I had an issue concerning the resort. A Guest Relations rep sent something to my son and was very responsive when she called me in response to my email.

Does this make any sense?

 

[minnie mum]

wdw.guest.communications@disneyworld.com

This is likely the email address you used previously. Use it again, and be sure to include the name of the CM who was so helpful.

 

[kristenabelle]

When you write in a compliment, you'll receive a standard response saying someone from the team will reach out. Every time I've left a compliment via this e-mail, I've gotten a call confirming receipt and stating that the CM's leader will be notified

 

[Robo]

be sure to include the name of the CM who was so helpful.

AND...
The date and time of day of the return eMail.