Thank you

[smmora]

Thank you all so much for all the information

I got my membership info yesterday and because of all the info
I knew that this morning I could not only call (75 min hold) but then go online and wait for chat to appear (5 min)
And have my points loaded within 20 minutes

Which let me book my 1st room and wait list another

 

[UrsulaWantsYourSoul]

Thank you all so much for all the information

I got my membership info yesterday and because of all the info
I knew that this morning I could not only call (75 min hold) but then go online and wait for chat to appear (5 min)
And have my points loaded within 20 minutes

Which let me book my 1st room and wait list another

Welcome Home! Where is your first stay?

 

[smmora]

BWV w/ BW view
We will be there in May for a cheer comp staying off-site, but booked one night in a 1 bdrm in the middle of our stay just to be there

 

[Sandisw]

Welcome home!!!

 

[UrsulaWantsYourSoul]

BWV w/ BW view
We will be there in May for a cheer comp staying off-site, but booked one night in a 1 bdrm in the middle of our stay just to be there

What’s great welcome home stay! Have a blast!

 

[smmora]

And more thank you's .....

I knew to keep looking at the dates (not just the waitlist) and since we are actually out there for a week and just want to try it I'm not picky on date

I snagged a Sunday Boardwalk View Studio and weekday BLT Studio Lake View
for less than the canceled Saturday 1 bdrm Boardwalk View

and I knew to go modify the studios after to make sure they reallocated my points to use the banked ones from the cancelation

and when trying to explain this to others they think I'm crazy

 

[UrsulaWantsYourSoul]

And more thank you's .....

I knew to keep looking at the dates (not just the waitlist) and since we are actually out there for a week and just want to try it I'm not picky on date

I snagged a Sunday Boardwalk View Studio and weekday BLT Studio Lake View
for less than the canceled Saturday 1 bdrm Boardwalk View

and I knew to go modify the studios after to make sure they took reallocate my points so the banked ones were used

and when trying to explain this to others they think I'm crazy

You are crazy but the good kind and have lots of company here .

 

[wishicouldgomoreofte]

It is exciting, isn't it? Have a great time! Welcome home.

 

[eandt]

BWV w/ BW view
We will be there in May for a cheer comp staying off-site, but booked one night in a 1 bdrm in the middle of our stay just to be there

Welcome Home!

 

[momof2gr8kids]

Thank you all so much for all the information

I got my membership info yesterday and because of all the info
I knew that this morning I could not only call (75 min hold) but then go online and wait for chat to appear (5 min)
And have my points loaded within 20 minutes

Which let me book my 1st room and wait list another

I set mine up yesterday and did the chat this morning but they couldn't see anything. Said it takes 2 to 3 weeks. Didn't seem too helpful. I figured I'd check tomorrow on my break again.

 

[smmora]

I set mine up yesterday and did the chat this morning but they couldn't see anything. Said it takes 2 to 3 weeks. Didn't seem too helpful. I figured I'd check tomorrow on my break again.

Mine did seem like they had to contact someone else and get help, but once i verified the email had been sent - they spent probably 10-15 min to get it loaded

 

[momof2gr8kids]

Did the chat today and got someone that went digging and loaded them in five minutes! Thanks! Now to book something1

 

[kellyandmichael]

We closed on an Aulani contract on 1/21. We were already current members. The new contract appeared in my member profile yesterday afternoon (2/4). I chatted with Member Services this morning and they loaded our points.

It was just around the 7 month window and I booked a short trip at Wildness Lodge Copper Creek for Labor Day weekend to use up some "bonus points" that were banked from the October 2020 to 21 Use Year and would expire 9/30/22.