jdkdorn
Disneyholic and SSR/BCV DVC Member
- Joined
- Aug 6, 2002
- Messages
- 1,192
I was making some complicated changes to our October Reservation, changing resorts for the first night and adding on to the begining and the end of our rervation. Francis took everything slowly and made sure he had it correct. As a matter of fact he found an error on the first reservation that another MS rep made, the first MS rep hadmy mom listed twice and had left my husband off.
After the call was over I started back to my work on my desk and then phone rang, the caller ID on my office phone stated a 407 #, I could not believe it Francis was calling back, he found an error in my points and I was short some points. He fixed it and made me whole.
Thank you Francis, you made my planning much easier
Judy
After the call was over I started back to my work on my desk and then phone rang, the caller ID on my office phone stated a 407 #, I could not believe it Francis was calling back, he found an error in my points and I was short some points. He fixed it and made me whole.
Thank you Francis, you made my planning much easier

Judy