Thank goodness for Costco's return policy!

[jodifla]

Costco is such a great store. We are giving them more and more of our business.

Last night, our portable DVD player that I bought in January stopped working -- it would no longer charge. Almost anywhere else, I would have been out of luck, but they took it back for credit and I purchased another one very similar to it. I was also able to return a shirt that was still all folded with the tags because my DH decided he couldn't wear anything that wasn't 100 percent cotton...and I bought that in December.

I didn't even have the receipts for these items...they were able to look them up.

I HATE returning things, and almost never do unless it's just a last resort. But it's nice to have this policy!

 

[Bren's Mom]

I'm with you on that! We try to only make big ticket purchases at Costco if we can, especially electronics, because of their great customer service and return policy.

 

[Pennykay]

Did you have the original box? I have phone set that doesn't work properly, but I have hesitated to return it because I don't have the box and stuff.

 

[jodifla]

Actually, I did have the original box. Not sure if it makes a difference.

 

[DisneyZell]

It shouldn't matter if you have the box or not...I had a vacuum cleaner I had to return after a few months and I didn't have the box, but they took it back anyway. Just looked up our costco number and found the purchase. They didn't even blink an eye. I love costco!