Target cashier stole our gift card!

[The Mystery Machine]

I am glad you got resolution!

Also another "thief tip"....do not let cashiers keep your receipt. Another game they run is to void the merchandise off the receipt and take the cash from the drawer.

 

[orljustin]

Target's corporate is mailing us a $20 gift card to replace the stolen one, and the manager of the store where the cashier actually stole the card gave me a $20 GC this morning as an apology. The cashier stole $20 but Target is replacing it with $40 worth of GC's.

That's nice. I'd think it would be more, with all the trouble, and you saving them thousands.

 

[Anewman]

Dh and I went to Target the day after Thanksgiving -Black Friday- to buy some gifts for DD14 that were part of the $20 gift card promotion (if certain promoted items were purchased buyers were given a $20 gift card) they were doing that day. (I can't say what we bought because DD might read this. )

A local supermarket here prints out a second receipt(red bordered) COUPONS with some great dealS, sometimes even free groceries type coupons. I assume the coupons printed vary by items purchased.

Well it always seems that the ladies at the register have to be reminded to give me my coupons, you sometimes see the red reciept print out hanging all the way to the floor. The other day I saw two of the clerks shopping, and they had an envelope overflowing with those cut up reciepts(coupons). Now I understand.

 

[MrsKreamer]

I was at Toys r us buying formula a few weeks ago. I paid with a gift card, and I noticed that I would have $2 left. So the cashier rings me up and throws my GC away, hands me my receipt and starts to ring up the next customer. I said I had $2 left. "No you didn't" I showed her the receipt..."Oh my bad..."




When I worked at Blockbuster we had a cashier that was stealing from us. When they reveiwed the tapes they found out it was over $700 dollars in a 4 month time. The reason it never showed was because when people went to pay their late fees, he would pocket the money and erase the late fee from the account. He would do like 3 or 4 a night, at $5 to $10 a pop it added up. Well that is a felony so BB was filing charges and the employee was arrested. The father of the employee(the employee was 19) called and asked if he could just pay what he stole so we could just settle this and move on. I am sorry but people like this will never learn unless thhey are made to face the music.

 

[Mono~rail]

That's nice. I'd think it would be more, with all the trouble, and you saving them thousands.

I'm satisfied with $40. I feel like that is fair. I see what you are saying though.

 

[marciemi]

You're making me wonder if it's a Target thing since we had a similar experience there recently. We purchased a watch for my son, and since we had to pay for it at the Jewelry counter, we paid for a couple other (larger) items there as well. When she handed us the bag, I glanced in it and asked if she'd placed the watch (a $60 atomic one) in the bag. She assured us she had.

As we walked through the store towards the exit (the counter was in the middle of the store), I looked through the bag more thoroughly and didn't see the watch. We stopped and I made sure it wasn't in there and that my son hadn't taken it. We went back to the counter, where she rudely insisted that she'd put it in the bag and basically said that we'd already left the store (which we hadn't) and were trying to steal another one.

We called a manager at this point. While we were waiting, I asked if the cashier could look on the counter (where the cash register was behind the main jewelry counter). She very reluctantly did and - surprise! - there was the watch where she'd set it. She still wouldn't believe us and insisted on checking the bar code with our receipt (which she demanded) to confirm it was actually the same watch. We explained all this to the manager who was very apologetic, gave us 10 percent off on the transaction plus a discount for a future visit and said she would discuss it with the cashier.

I realize it might have been a mistake (not a deliberate attempt to steal as in the OP's case), but there was no excuse for calling us thieves or treating us like it when the mistake was hers.

 

[LadyyRedd]

Must be the time of year or something. DSis works for a rather large chain of grocery stores here. One of the cashier's at her store had family coming in to shop and she would swipe/scan the items and then void them out but still bag them. Big $ items too, not cheapy things. How can a parent allow their child to do this? Yes, they knew. They were some of the "family" shopping there.

The major chain that I worked for for 5 years has security cameras pointed at the registers and the register transactions run down a monitor in the security office so that security can watch to see if this happens.

Kimya

 

[Patty3]

Something like this happened to us at Best Buy last Christmas. We purchased three gift cards for $50 each. Those gift cards were given as gifts. The recepients went to Best Buy to use them and were all told that they were already used. The first Best Buy was no help at all. They were rude and acted like we were nuts. We went to a second Best Buy and they said that the gift cards were used on the 14th. We did not buy the gift cards until the 15th. They gave us such a hassle, but they eventually gave us new cards. I will never shop at Best Buy again. The customer service at these two stores were so poor. We later learned from a friend that it was an employee stealing from the store.

 

[Disney Doll]

My DH's VISA # was stolen by an employee of a local Staples, who then gave it to her boyfriend who used it to purchase things online which he had delivered to his house.

Not the brightest star in the sky.

 

[disneymom3]

One Christmas at TRU, we had a seasonl employee steal LOTS of gift cards before he was caught. He would swipe one to activate it, but gave a blank card to the customer. .

We had this happen at the toy store I worked at too. I happened to be next to this girl who was a flake and had a bad attitude. She often "missed" things that should have been rung up and just placed them in the bag. We did free gift wrap and you would always verify the receipt before wrapping so that is how we knew she was missing items. Couldn't tell if she was stupid or stealing. So, while I was next to her ringing people out I noticed that two different times she told a customer she couldn't get the card to work and to give her a different one. (So at that point she had two cards.) This didn't make sense to me because I had worked there for two years and had never had that happen and she was new that season. I told the manager that I was concerned. They couldnt' prove she was doing it but she ended up getting fired soon after for something else. Sure enough we had several customers come in after Christmas with giftcards that had no balance on them. As I recall the manager credited them for the amount the cards said they were worth. (We wrote in on the back.)

Glad you got this settled OP. And I am with you-I wouldn't have let it go!

 

[MyGoofy26]

A local supermarket here prints out a second receipt(red bordered) COUPONS with some great dealS, sometimes even free groceries type coupons. I assume the coupons printed vary by items purchased.

Well it always seems that the ladies at the register have to be reminded to give me my coupons, you sometimes see the red reciept print out hanging all the way to the floor. The other day I saw two of the clerks shopping, and they had an envelope overflowing with those cut up reciepts(coupons). Now I understand.

Be sure to turn them in!! I don't know what store you go to, but I know Kroger policy is that employees taking those coupons is theft on the same level as taking cash from the drawer. They take it VERY seriously. We were talking to a family friend that used to be a pharmacist at our local Kroger and we passively mentioned that we knew someone there that took the coupons (in the middle of a complain session about the person) he urged us to let corporate know because they take it THAT seriously.

 

[Lachesis00]

Also be careful, I had a Costco card with a large balance on it, they swiped it, and threw it away! There was a balance on it, over 50% of what was originally on the card. *grrrr* I made her dig it out.

Why she assumed I used it all is beyond me. I am sorry yours was stolen. Thats just plain crummy!

 

[mandy200587]

Walmart did this to me. I had used two gc. One of them was all used up and the other one was and I called and went some hassle but when in that weekend and was able to get the gc back with the money left on it.