*this is not directed at you at all. I’m just quoting you because I know you won’t trash me lol*
Winnipeg is actually the call Center capital of Canada. Not sure why that is, but there you go.
People always assume they are talking to someone oversees when they speak to someone with an accent. And, if you ask where they are located, most are told to say they are somewhere else. When I took calls for Nintendo, I told everyone I was in Minneapolis when I was most certainly not. Americans get really mad when they find out an American job has been outsourced. At my current job, depending on what call I’m taking, I could be in one of three American cities because that’s where the headquarters are located.
I know I’m not a telemarketer, and the people are calling me, but I still get yelled at and sworn at and abused because someone is mad about a missing pickle on their burger.