Just got back from my DLR trip. I had the worst experience with Supershuttle ever...will definitely not be recommending them to anybody else. From the airport (LAX) to the hotel the guy drove like a nut case...we all thought we would be in an accident. We then tipped the guy and he was pissed of and actually asked for a bigger tip!!!! From the hotel back to LAX on Saturday...we were never picked up at our scheduled time. Another guy eventually picked us up....by this point we were already late for the airport. The hotel informed us that we would be going straight to LAX. This was not the case at all. We had 3 other stops to make. I informed the supershuttle driver that I was informed the he would not be making anyother stops. He got ticked off and told me that "he was doing us a favour by picking us up as we were not on his scheduled stop" (those were his exact words). We got to the airport an hour before our flight left and had to still check in and get through security. After this experience, I will definitely not be using supershuttle again and will book with someone else. Supershuttle was totally unprofessional (you don't ask for a bigger tip), and they certainly don't care about there customer/business since the drive like maniacs and speak very rudely to their customers. BEWARE OF SUPERSHUTTLE!!