Success with Online Chat from dvcmembers.com

[bwvBound]

I had a simple change to make to an existing reservation (removing one guest name). The phone wait time was predicted at 30 minutes hold ... ugh. I tried the online chat and reached an agent almost immediately. The entire transaction took less than 4 minutes -- and I could confirm the results via the website.

Joy!

 

[JackDiznee]

Good to know - I just noticed that chat option for the first time today

 

[DVC Sue]

I added a birthday celebration to my ressie. It took less than one minute.

 

[dbs1228]

Thanks for the heads up I waited about 30 minutes to add 2 people to a ressie a few weeks back and was so annoyed I just could not do it on line!